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How do I get Todoist out of Outlook 2003?

J

How do I get Todoist out of Outlook 2003? I have uninstalled Todoist from my PC. I have tried to remove Todoist by managing the COM add-ns, but it is not listed. I keep getting errors caused by Todoist. I am going nuts.

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David Trey staff
Replied on Feb 19, 2014 - 18:47 UTC

Hello,

Our plugin doesn't support Outlook 2003 (only 2007 or later), did you successfully installed it or got errors during installation?

It should be possible to uninstall it through Programs & Features, it will be listed as OutlookTodoist. If it's not, try to search for "Todoist" among all files on your computer and remove whatever you find (if you're not also using our Windows app).


Best regards,
David

J
jerrellw
Replied on Feb 19, 2014 - 19:03 UTC

I have uninstalled it through Programs & Features. But I keep getting this error (see link to image in GDrive): https://drive.google.com/file/d/0B8A5vQPoAVXWbGpFUmlBYU92NVE/edit?usp=sharing

J
jerrellw
Replied on Feb 19, 2014 - 19:06 UTC

Here are the details:

Detailed technical information follows (some info redacted):
---
(Inner Exception)
Date and Time: 2/19/2014 2:03:57 PM
Machine Name: JERRELL-PC
IP Address: *******************************
Current User: ********************************

Application Domain: C:\Program Files (x86)\OutlookTodoistADX\
Assembly Codebase: file:///C:/Program Files (x86)/OutlookTodoistADX/OutlookTodoistADX.DLL
Assembly Full Name: OutlookTodoistADX, Version=2.6.4.0, Culture=neutral, PublicKeyToken=null
Assembly Version: 2.6.4.0

Exception Source: OutlookTodoistADX
Exception Type: System.AccessViolationException
Exception Message: Attempted to read or write protected memory. This is often an indication that other memory is corrupt.
Exception Target Site: get_PropertyAccessor

---- Stack Trace ----
Microsoft.Office.Interop.Outlook._MailItem.get_PropertyAccessor()
OutlookTodoistADX.DLL: N 00000 (0x0) JIT
OutlookTodoistADX.AddinModule.GetMessageId(mailItem As MailItem)
OutlookTodoistADX.DLL: N 0009 (0x9) IL
OutlookTodoistADX.AddinModule.TryGetData(explorer As Explorer, result As OutlookJson&, skipIfEntryId As String)
OutlookTodoistADX.DLL: N 0108 (0x6C) IL
OutlookTodoistADX.AddinModule.adxOutlookEvents_ExplorerSelectionChange(sender As Object, explorer As Object)
OutlookTodoistADX.DLL: N 0070 (0x46) IL
AddinExpress.MSO.ADXOutlookAppEvents.DoExplorerSelectionChange(explorer As Object)
OutlookTodoistADX.DLL: N 0017 (0x11) IL



(Outer Exception)
Date and Time: 2/19/2014 2:03:57 PM
Machine Name: ******************
IP Address: ************************
Current User: ********************

Application Domain: C:\Program Files (x86)\OutlookTodoistADX\
Assembly Codebase: file:///C:/Program Files (x86)/OutlookTodoistADX/AddinExpress.MSO.2005.DLL
Assembly Full Name: AddinExpress.MSO.2005, Version=7.4.4067.2005, Culture=neutral, PublicKeyToken=4416dd98f0861965
Assembly Version: 7.4.4067.2005

Exception Source:
Exception Type: AddinExpress.MSO.ADXExternalException
Exception Message: An error has occurred in the code of the add-in.
Exception Target Site: Object reference not set to an instance of an object.

---- Stack Trace ----


David Trey staff
Replied on Feb 19, 2014 - 19:08 UTC

The link to the Google Drive is not accessible publicly, but based on your second reply, please try to delete the entire folder:

C:\Program Files (x86)\OutlookTodoistADX\

That is - the folder "OutlookTodoistADX" in this location.


Best regards,
David