I use outlook 2007. For some reason all of a sudden todist free version thinks that I am a first time user and I can not get rid of the balloon.
Hi Steve,Are you referring to the "add your first project" type of message that appears with new accounts? You are for sure signed into your normal account, and not a new one by mistake?Does logging out, clearing the cache for Chrome, and back in again, resolve the issue? Does this occur on the web version?Regards,Brendon.
Yes that is my reference to the message. I only have 1 account so that should not be an issue.Logging out of Chrome etc did not make a difference. Yes on the web also.
Hello Steve,Please tell me - do you actually have projects on your account? If not, please add one and let us know if the issue still persists.Best regards,David
Yes I do and have had them for several months.
Please try to reinstall our Outlook app, log out and back in and let us know if the issue persists.Best regards,David
I will do that in the morning as we about to shut down for the day. I will let you know what happens. Thanks for your help.