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Comment with number incorrectly parsed

MM

Hi,

I added in a note the following:

Telephone 01314567891

The number on the right is a valid phone no. in Edinburgh, UK.

iOS app highlights the complete string as something to "call", rather than just the number.

I think this is a bug. Can you fix it?

Thanks,
Mike

All responses

David Trey staff
Replied on Feb 17, 2014 - 08:39

Hello Mike,

Please tell me - does the link actually work even though the whole text is linked? And does typing "01314567891 Telephone" into the note instead also cause the same behaviour?


Best regards,
David

MM
Mike M premium
Replied on Feb 17, 2014 - 09:27

1: nope, it doesn't work.
2: that does something really weird and I have no idea where it comes from: it adds more digits on the back of the entered number, and obviously is wrong as well.

When I added "Test 01314567891" the "app-link" was focused to the number only and worked as expected.

Cheers
Mike

MM
Mike M premium
Replied on Feb 17, 2014 - 09:28

1: rephrase - it doesn't work as expected, it picked up only 4 digits something

David Trey staff
Replied on Feb 17, 2014 - 09:33

Thank you for clarifying, I'll pass it to the developers.


Best regards,
David

David Trey staff
Replied on Feb 19, 2014 - 11:04

Hello,

Unfortunately, it turns our that it's an issue on Apple's side. We use their standard ways of "capturing" phone numbers and make them dial-able and for some reason when the word "phone" is there, it breaks this option.

There's nothing we can do about it on our side without possibly introducing more bugs if we would try to work around Apple's standards (assuming they wouldn't reject our app because of that). Please try to avoid the word "phone" in such cases and see if it helps. Sorry for the inconvenience.


Best regards,
David

MM
Mike M premium
Replied on Feb 20, 2014 - 08:10

!!!! Wow ! ^_^

I knew something very very weird was happening there. You might want to log a "known-issue" for that!

Thanks David!
Mike