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All projects and tasks disappeared

S

Hello!
I tried to log out and back in to check if Karma would update better and now my web interface shows no tasks or projects at all.
I tried to clear the cache and restart firefox but it shows nothing. All my done tasks are in an "undefined" category.
What is going on here? Logging in from Safari shows all my tasks which is reassuring but where are the tasks in the firefox web view?
Please help!
Silvia

All responses

David Trey staff
Replied on Feb 13, 2014 - 08:50

Hello Silvia,

Please try to log out and back in again and if it doesn't help - check your Archived Projects list and see it they're there.


Best regards,
David

S
Silvia premium
Replied on Feb 13, 2014 - 09:34

Hello David!
Thank you, logging out and back in restored everything.
That was quite scary.
Best wishes
Silvia

Renata Pendle premium
Replied on May 28, 2014 - 09:45

Same thing happened to me! logged out and it did not help
Also, there is nothing on my archived projects

David Trey staff
Replied on May 28, 2014 - 13:47

Hello Renata,

Please tell me, does it affect all platforms? Also, are you certain you're logging into the correct accounts? I see two accounts registered to your name in our database - one with Gmail and one log of an account registered with Yahoo.


Best regards,
David