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Tasks assigned to me in non-shared projects

SS

Hello!
A few tasks in non-shared projects are suddenly showing up as assigned to me - meaning, the icon is showing up in the iOS app. They are not assigned to anyone as the project is not shared.
The number is slowly increasing it seems - a new task suddenly shows my picture today.
How can I change that back? I can't unassign them as they are not really assigned?
Best wishes
Silvia

All responses

David Trey staff
Replied on Feb 13, 2014 - 08:19

Hello Silvia,

Please tell me - can you reproduce this issue? That is, can you follow a certain step or steps that will cause it to happen? This way we'll be able to identify and fix this issue.


Best regards,
David

SS
Silvia Schrei premium
Replied on Feb 13, 2014 - 09:38

Hello David!

I dont think I did anything specific.
I have one daily task that was not assigned to anyone, I checked it off yesterday and with the new repeat its showing as assigned to me.
One of the other tasks is overdue for two days and today its suddenly assigned to me.
Strange.
I'll keep an eye out to see if other tasks are being assigned.

Best wishes
Silvia

SS
Silvia Schrei premium
Replied on Feb 13, 2014 - 09:47

By the way: In the web interface, the Tasks are showing up in the "Assigned to me" filter, but are not displaying the littel picture showing it as assigned to me.

David Trey staff
Replied on Feb 13, 2014 - 10:03

Silvia,

Thank you for this information, we'll look into it.


Best regards,
David

David Trey staff
Replied on Feb 13, 2014 - 10:59

Silvia,

This issue has now been fixed.


Best regards,
David

SS
Silvia Schrei premium
Replied on Feb 13, 2014 - 11:43

Hello David!
The tasks still seem to be assigned to me? Will they revert or do I have to change something?
Thank you
Silvia

David Trey staff
Replied on Feb 13, 2014 - 12:20

Silvia,

Please try to log out and back into your account (on browsers, clear the cache) and let me know if you still see them as assigned to you and/or if they show up when you use the :to_me: filter.


Best regards,
David

SS
Silvia Schrei premium
Replied on Feb 13, 2014 - 13:04

Hello David,
The tasks are still here in the iOS programs - even after logging out and in - while they no longer display on the web version.
Half way there :)
Thank you!
Silvia

David Trey staff
Replied on Feb 13, 2014 - 17:02

Silvia,

We will release an update to our iOS app which should address this issue on iOS.


Best regards,
David

SS
Silvia Schrei premium
Replied on Feb 14, 2014 - 00:09

Thank you David! That's great news.
Best wishes
Silvia

SS
Silvia Schrei premium
Replied on Mar 24, 2014 - 04:13

Hello David!

Unfortunately, the updates iOS app still shows 17 tasks assigned to me, while the web interface shows only one task (which is correct).

Best wishes
Silvia

David Trey staff
Replied on Mar 24, 2014 - 08:03

Silvia,

Sorry for the inconvenience, we're looking into it now.


Best regards,
David

SS
Silvia Schrei premium
Replied on Mar 24, 2014 - 10:12

Hello David!

The strange part is that the number of tasks seem to grow, and I've not yet figured out how.

But it's just a minor inconveience.

Thanks and best wishes
Silvia

SS
Silvia Schrei premium
Replied on Mar 26, 2014 - 11:46

Hello David!

Just an observation:
I've updated to 8.1.1 and the tasks assigned to me no longer display my picture beside them, though they still show up in the "assigned to me" filter on iOS devices only.
Unfortunately, the number has grown to 21 by now...

Best wishes
Silvia

David Trey staff
Replied on Mar 26, 2014 - 14:57

Silvia,

Thank you for this information, our devs are looking into it now.


Best regards,
David

David Trey staff
Replied on Mar 28, 2014 - 17:38

Silvia,

This issue will be addressed in version 8.2 (coming soon).


Best regards,
David

SS
Silvia Schrei premium
Replied on Mar 29, 2014 - 02:46

That's great news, David. I'm looking forward to the update!
Thank you again!
Best wishes
Silvia