+ Add Question

Preview Pane

DJ

I notice in the forums that one frequent suggestion is to disable the preview pane in gmail labs. This is a pretty critical function to many users, myself included. It make using gmail much easier. Do you have plans to fix this soon. I'm trying out the service and considering changing from RTM premium to TD Premium.

All responses

Brendon Wadey staff
Replied on Feb 12, 2014 - 12:41

Hi Don,

At the moment we can't do anything about it. Our plugin uses the ID of the message to work, and the Preview Pane labs feature changes this when it gets used, which is what causes the issue. We are looking into how to fix this, some type of workaround, or hope that they change how it works, but as of now, there isn't much we can do.

Regards,
Brendon.

DJ
Don Jones premium
Replied on Feb 12, 2014 - 12:44

Unfortunate, that could be a deal breaker. I appreciate the candor. In the forums this issue has been around since 2011. Seems like by now you would have figured out a work around by now if you were going to do that.

Andi Northrop premium
Replied on Feb 17, 2014 - 06:38

It's a real shame these two don't play nice together. I currently just toggle split pane mode off/on if I need to add to Todoist.

I've submitted feedback to the lab highlighting the issue. Perhaps if some others do the same the lab author will take note?

DJ
Don Jones premium
Replied on Feb 17, 2014 - 13:13

Thanks for the tip. That's a semi-plausible work around I hadn't considered.