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I'm getting my Digest overview email through in the evening instead of the morning.

I'm getting my Digest overview email through in the evening instead of the morning (today I got it at 10:15pm for example). My timezone settings all seem to be set correctly. Is there a setting somewhere that controls the timing of the email?

Thanks,
Paul.

All responses

David Trey staff
Replied on Feb 10, 2014 - 17:21

Hello Paul,

Thank you for your report, our mailer was down today for a while and this has caused the Digest not to arrive, once we've fixed it, it sent out all undelivered Digests.

If the issue persists tomorrow, please let us know.


Best regards,
David

CD
Cliff Donaldson premium
Replied on Feb 10, 2014 - 20:35

I received my Digest just before 20:30 yesterday (Feb. 9), and haven't received one at all today (Feb. 10), even though it is now after 21:30.

Brendon Wadey staff
Replied on Feb 10, 2014 - 20:42

Cliff,

Please let us know if it does not arrive tomorrow. It could still have not shown due to the issue today.

Regards,
Brendon.

CD
Cliff Donaldson premium
Replied on Mar 01, 2014 - 17:02

Seems to be working now, although I did receive one digest in the evening this week, but it only happened the one day.

CD
Cliff Donaldson premium
Replied on Mar 01, 2014 - 17:09

Feb 21 and 22 digests arrived late (usual arrival is between 5:00 and 6:00; these arrived at 10:00 and 7:00 respectively).

David Trey staff
Replied on Mar 03, 2014 - 06:34

Hello Cliff,

Please let us know if you'll experience this issue again. Sorry for the inconvenience.


Best regards,
David