+ Add Question

Not getting notifications

HR

For a few days now I haven't been getting any email or text (SMS) notifications. Push notifications work, but I prefer email notifications.

Could you help me out of this predicament, please? Thank you.

All responses

David Trey staff
Replied on Feb 10, 2014 - 21:13

Hello Hugo,

The email reminder issue has now been fixed. Could you please confirm if you're receiving SMS reminders right now (with a test message and/or a test reminder)?


Best regards,
David

HR
Hugo Rossi premium
Replied on Feb 10, 2014 - 21:32

Thanks David, for fixing the email reminders. SMS does not seem to be working, though. I've just sent a test message to my number, but after more than four minutes, it still has not arrived yet.

David Trey staff
Replied on Feb 10, 2014 - 23:04

Hugo,

Thank you for the confirmation, we'll look into this now.


Best regards,
David