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OutlookTodoistADX

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Following Error message appears at any time I click on a Mail in Outlook (2010).
'OutlookTodoistADX' has fired an exception. Click the 'Details' button to see the detailed information about the error."
What to do?

All responses

TD
Thomas Dobbs  premium
Replied on Feb 10, 2014 - 13:09 UTC

How do I disconnect?

David Trey staff
Replied on Feb 10, 2014 - 14:49 UTC

Hello,

We're sorry for the inconvenience, we're working on fixing this issue in the upcoming updates of our plugin.

Thomas - if you'd like to delete the plugin, please uninstall OutlookTodoist through Programs & Features.


Best regards,
David

d.p.jeanson premium
Replied on Feb 10, 2014 - 16:39 UTC

Hello ToDoist guys,

please solve the problem asap, plug-in is needed urgently!

Thx

James Tu premium
Replied on Feb 11, 2014 - 21:36 UTC

This is what I got after I uninstalled and then installed the plugin.

Detailed technical information follows:
---
(Inner Exception)
Date and Time: 2/11/2014 1:34:03 PM
Machine Name: {REMOVED}
IP Address: {REMOVED}
Current User: {REMOVED}

Application Domain: C:\Program Files\OutlookTodoistADX\
Assembly Codebase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Windows.Forms/v4.0_4.0.0.0__b77a5c561934e089/System.Windows.Forms.dll
Assembly Full Name: System.Windows.Forms, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089
Assembly Version: 4.0.0.0

Exception Source: System.Windows.Forms
Exception Type: System.ObjectDisposedException
Exception Message: Cannot access a disposed object.
Object name: 'IeBrowser'.
Exception Target Site: get_AxIWebBrowser2

---- Stack Trace ----
System.Windows.Forms.WebBrowser.get_AxIWebBrowser2()
System.Windows.Forms.dll: N 0065 (0x41) IL
System.Windows.Forms.WebBrowser.get_Document()
System.Windows.Forms.dll: N 0000 (0x0) IL
Todoist.WinForms.Controls.IeBrowser.get_IsLive()
System.Windows.Forms.dll: N 0000 (0x0) IL
WindowsTodoist.Services.BrowserServiceBase.ShowItem(myJson As OutlookJson)
System.Windows.Forms.dll: N 0000 (0x0) IL
System.Action`1.Invoke(obj As T)
System.Windows.Forms.dll: N 00000 (0x0) JIT
OutlookTodoistADX.AddinModule.adxOutlookEvents_ExplorerSelectionChange(sender As Object, explorer As Object)
System.Windows.Forms.dll: N 0026 (0x1A) IL
AddinExpress.MSO.ADXOutlookAppEvents.DoExplorerSelectionChange(explorer As Object)
System.Windows.Forms.dll: N 0017 (0x11) IL



(Outer Exception)
Date and Time: 2/11/2014 1:34:03 PM
Machine Name: {REMOVED}
IP Address: {REMOVED}
Current User: {REMOVED}

Application Domain: C:\Program Files\OutlookTodoistADX\
Assembly Codebase: file:///C:/Program Files/OutlookTodoistADX/AddinExpress.MSO.2005.DLL
Assembly Full Name: AddinExpress.MSO.2005, Version=7.3.4061.2005, Culture=neutral, PublicKeyToken=4416dd98f0861965
Assembly Version: 7.3.4061.2005

Exception Source:
Exception Type: AddinExpress.MSO.ADXExternalException
Exception Message: An error has occurred in the code of the add-in.
Exception Target Site: Object reference not set to an instance of an object.

---- Stack Trace ----

S
Scott premium
Replied on Feb 12, 2014 - 00:01 UTC

Todoist Team..

I am new Premium member and seeing this same error. I am unable to do my work with this error popping up every few seconds. Please advise on how to remove this plugin, I cant find Progams and Features. I see you replied back to "...uninstall OutlookTodoist through Programs & Features."

Please also advise on when you will have a stable Outlook version

Brendon Wadey staff
Replied on Feb 12, 2014 - 00:07 UTC

Hi,

We hope to have the new update soon but we do not have an ETA yet. We are sorry for all the trouble.

Programs & Features, is the Add/Remove Programs from your Windows Control Panel.

Regards,
Brendon.

TD
Thomas Dobbs  premium
Replied on Feb 12, 2014 - 00:28 UTC

If Todoist knew this was an issue why didn't they discontinue downloads and sales of Premium Subscriptions until the fix was "in".

Cheers,

Thomas

David Trey staff
Replied on Feb 12, 2014 - 12:22 UTC

Hello Thomas,

We can't discontinue the sales of Premium because of this as neither our Outlook plugin, nor the option to add emails as tasks are Premium features and this would hurt everyone who doesn't use the Outlook plugin at all, but just wants Premium features for the remaining 12 platforms.

We're very sorry for the delays, we're fixing one more issue in the new version and will publish it soon.


Best regards,
David

TD
Thomas Dobbs  premium
Replied on Feb 12, 2014 - 12:50 UTC

Thanks David, appreciate your comments. You I might want to warn Outlook users in advance until the "fix" is in.

Cheers,

Thomas

David Trey staff
Replied on Feb 13, 2014 - 16:43 UTC

Hello,

Please try to install this new updated version of our Outlook plugin and let us know if the issue persists: https://d2dq6e731uoz0t.cloudfront.net/6cbfe87a597f69aefd816f9cdac2957a/as/OutlookTodoist.Adx.exe


Best regards,
David

d.p.jeanson premium
Replied on Feb 13, 2014 - 17:04 UTC

Hi David, I just installed 2.6.3.2, following your link. I'll let you know...

TD
Thomas Dobbs  premium
Replied on Feb 13, 2014 - 20:07 UTC

Hi David,

I've downloaded, will advise.

Thanks and Regards,

Thomas

d.p.jeanson premium
Replied on Feb 14, 2014 - 15:03 UTC

Hi David, I downloaded 2.6.4 as well, seems to work fine so far (windows 7 ultimate, outlook 2010)