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New Version Won't Go Into Full Screen Mode Correctly on Mac

LM

Hi, I installed the new version last night and now when I try to go into full screen mode, it takes over my primary window. I have to quit out of it to be able to get to anything else. Is there a way to get back to the previous version until this is fixed?

All responses

Brendon Wadey staff
Replied on Feb 09, 2014 - 15:36

Hi Leslie,

Please clarify what you mean by overtakes your primary window. When you go fullscreen in the app, it's suppose to overtake everything and be fullscreen.

Regards,
Brendon.

АХ
Антон Хатунцев premium
Replied on Feb 10, 2014 - 02:07

I have the same problem. When I go fullscreen Todoist flickers one time and drops me to my primary window with app running in window mode (stretched to fit the whole screen) and somehow locked to shrink it to smaller window. Former fullscreen Todoist window still exists but is blank grey and inactive. Terminating Todoist process solves thу problem. But it happens all the time I try to go Todoist fullscreen.

cyril trebuchet premium
Replied on Feb 10, 2014 - 05:25

I have the same issue.

Klaus Thuesen premium
Replied on Feb 10, 2014 - 06:56

I don't use Todoist in fullscreen but I just tried and it works fine on my Mac, it stays in fullscreen. I updated the Mac app yesterday, don't know if the issue was there before the update.

LM
Leslie Mohn premium
Replied on Feb 10, 2014 - 08:19

Антон Хатунцев described exactly what I'm seeing. I watched it happen on a co-worker's computer too, although he said it's sporadic for him; it's happening to me every time I go into full screen.

I also didn't get a reminder that I had set up for this morning -- are there any issues with that feature in the updated version?

Klaus Thuesen premium
Replied on Feb 10, 2014 - 08:19

I don't get any reminders either, was just about to create a thread about it.

Brendon Wadey staff
Replied on Feb 10, 2014 - 11:39

Hi,

We are aware of the fullscreen issue when using Mission Control, are any of you using this when it occurs?

As for Reminders, we are looking into it. Which type of reminders are not working for you guys?

Regards,
Brendon.

cyril trebuchet premium
Replied on Feb 10, 2014 - 12:22

It doesn't work all the time...really annoying. Any way to get back to the previous version ?

Brendon Wadey staff
Replied on Feb 10, 2014 - 13:29

Cyrl,

No way to have the old version at this time. We are looking into various screen changing issues and should find a fix soon.

Regards,
Brendon.

BK
Ben Kleppinger premium
Replied on Feb 12, 2014 - 08:32

Todoist updated again this morning but problems with fullscreen mode persist on my computer. When I enter fullscreen mode, the Todoist window covers my main desktop instead of switching over to its own space in Mission Control. When I slide over to the space that should be Todoist's full-screen space, it pops me back to the main desktop space. Fullscreen is unusable right now.

cyril trebuchet premium
Replied on Feb 12, 2014 - 09:48

Me too, update but not working...

DB
Damon Berghan-Carrick
Replied on Feb 14, 2014 - 17:25

I had the same issue, but the latest update (version 4.1.2 (144)) seems to have solved this problem. Fullscreen is useable once more. Cheers Todoist!

B
Barnabas@Acts29 premium
Replied on Feb 14, 2014 - 19:19

Me too...

LM
Leslie Mohn premium
Replied on Feb 15, 2014 - 10:36

The update seems to have fixed the full screen issue for me.

cyril trebuchet premium
Replied on Feb 15, 2014 - 12:58

Me too, it works now, thank you for great support !

BK
Ben Kleppinger premium
Replied on Feb 16, 2014 - 00:42

Another confirm that 4.1.2 fixed this. Appreciate the work you guys do to make Todoist awesome.

B
Barnabas@Acts29 premium
Replied on Feb 16, 2014 - 01:00

It works well now, thanks for your support by magic speedy!!!:-)

LM
Leslie Mohn premium
Replied on Feb 18, 2014 - 09:33

Hi, so I just installed 4.1.3 and it broke it again :( I'm guessing not, but is there any way to revert back to 4.1.2?

Brendon Wadey staff
Replied on Feb 18, 2014 - 11:58

Leslie,

If you log out, clear the cache for Safari, and back in again, does the issue still persist?

Regards,
Brendon.

LM
Leslie Mohn premium
Replied on Feb 18, 2014 - 17:45

Hi Brendon,

I just tried that but it's still happening.

Thanx,

Leslie

Brendon Wadey staff
Replied on Feb 18, 2014 - 18:39

Leslie,

I am not able to reproduce this issue anymore, nor has anyone else mentioned the issue still occuring anymore. Are you able to test this on another Mac system? Does it occur there?

I would suggest, uninstalling the app, using an app like AppCleaner to remove all instances, clear Safari, reboot and re-install.

Regard,
Brendon.

TM
Thomas Morgan
Replied on Feb 19, 2014 - 17:22

Hi Brendon,

I'm getting the problem too and it is persisting despite your suggestions above. Sounds very similar to what everyone else is having/had - when I press the fullscreen button in todoist from desktop 1 a new space is made for todoist in fullscreen mode. However, this new space appears grey when i move between spaces and moving to the new space shunts me back to desktop1 which is now fully occupied by a stretched version of todoist. The only way to get out is to quit todoist from the dock.

I have todoist v4.1.5 and mac os X 10.9.1

Cheers,
Tom

Brendon Wadey staff
Replied on Feb 19, 2014 - 17:58

Thomas,

You have cleared cache for Safari and re-tried?

Though, I have reproduced your issue, though I believe above was different. I made Todoist fullscreen, then it will not exit (which used to be an old issue) I select another app from the app dock, and it swipes it away as if it was a different desktop.

I have passed it to the devs now.

Regards,
Brendon.

TM
Thomas Morgan
Replied on Feb 19, 2014 - 18:08

Hi Brendon,

Yep, I have cleared the cache, as well as sign out>uninstall>clear cache>reboot>reinstall. Problem remains. I only installed todoist for the first time earlier today and this problem was present right from the get go.

Best,
Tom

Brendon Wadey staff
Replied on Feb 19, 2014 - 18:10

Thomas,

Thanks, we are now looking into the issue, hopefully finding a solution soon.

Regards,
Brendon.

D
David premium
Replied on Mar 03, 2014 - 20:12

I am having this problem now as well. I am on 4.1 build 147. Installed it today. When I put the mac todoist app in full screen, it takes over my desktop as well and I can't use anything else until I close todoist. A real bummer.

David

charles.r.hunt premium
Replied on Mar 06, 2014 - 14:12

I am having this problem as well on 4.1.5 for the Mac.

EW
Evan Weible premium
Replied on Mar 25, 2014 - 00:13

Has there been any progress on this issue? I'm still seeing it with version
4.1.5 (147), as well as the following issue:

If I have Todoist open (not in full screen) and on desktop #1, and I have
another program open on desktop #2, and I am currently on desktop #2, if I
alt+tab to Todoist, Todoist moves over to desktop #2. This alone is not
technically an issue, but let's say instead of desktop #2 I have an
application in full screen mode. Then, Todoist will still try to move to
that screen, but since it's a full screen app, it cannot, and then my
active desktop switches to desktop #1 where Todoist originally was, but no
longer is.

On an unrelated note: I had to post this comment via email because
submitting my reply using the form led to a Forbidden (403) CSRF
verification error.

EW
Evan Weible premium
Replied on Mar 25, 2014 - 00:30

Some further information: I've removed Todoist using AppCleaner several times, and I've cleared my browser cache and Safari's cache, still seeing both issues. Additionally, the first time I open Todoist after doing a clean install, I cannot access the toolbar, it's says Finder even though the focus is on Todoist. If I make Todoist fullscreen, that does change it to the Todoist toolbar, but it is inactive - none of the menu items can be interacted with.

Brendon Wadey staff
Replied on Mar 25, 2014 - 10:20

Hi,

Sorry for not replying back here sooner.

The fullscreen issue is an issue on the OSX side of things. To workaround it.

- Open TD in Full screen
- Use the Dock to switch to another desktop/app
- From now on the switch to TD should happen correctly, including from the dock and CMD+Tab

D
David premium
Replied on Mar 25, 2014 - 12:15

That fix does not work for most of us

Brendon Wadey staff
Replied on Mar 25, 2014 - 12:27

David,

Can I ask why that workaround does not work for some users, but not others?

Sorry about this, but as far as our developer says, we do not have a way to resolve it, its a new issue on the way the windows are built. It affects only certain applications.

Regards,
Brendon

EW
Evan Weible premium
Replied on Mar 25, 2014 - 19:01

Brendon,

As a software developer myself, I have to be honest, this doesn't seem like an acceptable answer. If this issue is something that affects certain applications but not others, what are the other applications doing differently that prevents/resolves this issue? And why can't you do it as well? I understand that sometimes there are limitations that are out of your control, and maybe this truly is one of those cases, but I would love to see some more details about why this is the case before I simply accept that.

Thanks,
Evan

D
David premium
Replied on Mar 25, 2014 - 19:11

I have to agree with Evan. In fact, this was not happening in your last rev, and now it is. You all changed something in the way you work with the OS which introduced the problem... if you introduced the issue, you can fix it.

BK
Ben Kleppinger premium
Replied on Mar 25, 2014 - 21:11

The proposed workaround does not fix the behavior of Todoist on my computer. After putting Todoist into fullscreen and then using the dock to change to another application, when I attempt to navigate to the Todoist fullscreen window, I'm immediately moved back to the main desktop screen.

As others have noted multiple times, the idea that this is an OS X issue doesn't make sense because Todoist is apparently the only application out there with these specific issues. Many other applications transition into and out of fullscreen mode without any issues. What is preventing Todoist from handling fullscreen the same way as other applications?

D
David premium
Replied on Mar 26, 2014 - 00:03

Agree with Ben fully. Blaming it on the OS is like a weak hitter blaming the park wall distance for being unable to hit a home run.

Brendon Wadey staff
Replied on Mar 26, 2014 - 08:53

Hi,

Stating that the issue is on the OSX side of things does not mean we are not going to look for a solution. We are, but it may take a bit of time to do so. As mentioned before, we use a different window model, and is very possible that other apps would not be having the same issue, does not mean there are none. And to change this would require a re-build of the app.

Nonetheless, we will see what we can do. We are sorry for the trouble.

Regards,
Brendon.

Amir Salihefendic staff
Replied on Mar 27, 2014 - 09:59

Hi guys

We will take a deeper look at this issue.

We fixed another issue regarding our Mac app that introduced this one (the issue we fixed was that the app was on every desktop). We are unsure how to fix both of the issues (as when we fix one the other one breaks...)

Like mentioned before, here's how you can bypass the current fullscreen issue:
* Open TD in Full screen
* Use the Dock to switch to another desktop/app (this is important)
* From now on the switch to TD should happen correctly, including from the dock and CMD+Tab

Best regards,
Amir

D
David premium
Replied on Mar 27, 2014 - 18:46

Amir,

Thanks for taking the issue more seriously, and thanks for admitting to the role your recent design is playing.

Please keep in mind that the bypass you suggest does not work for all of us, including me.

Again, thanks!

АХ
Антон Хатунцев premium
Replied on Apr 01, 2014 - 00:37

Found another workaround:
1. Start Todoist
2. Make it fullscreen
3. Switch to another desktop with CMD+Tab (Todoist window will jump to that desktop in the background)
4. Focus on Todoist (click somewhere)
5. Hit CMD+W (close Todoist window)
6. Hit Todoist icon in the dock
7. Make Todoist fullscreen again
Thats all, you may switch to desktops/apps as usual, no more Todoist bug for current session.

EW
Evan Weible premium
Replied on Apr 01, 2014 - 23:13

Thank you! That workaround worked for me. Obviously not ideal, but this will do for now!

D
David premium
Replied on Apr 04, 2014 - 19:43

did not work for me. :( Tried it 8 times.

D
David premium
Replied on Apr 04, 2014 - 19:46

Actually, just got it to work. Yeah! Again, obviously not ideal. a long-term fix is still needed. Thank thanks AX!!

paolo russo premium
Replied on Apr 05, 2014 - 03:39

I add myself to the list of people experiencing this bug on Mac. I confirm that Anton's workaround works for me too.

gregory.krasutski premium
Replied on May 29, 2014 - 19:45

I have exactly same problem on both my Macbook Air and Macbook Pro.
On the latter though the problem disappeared after I exited and entered the full screen mode again.
On MBA the issue persists. And once it wouldn't even exit the full screen mode, so I had to force quit Todoist app.

Oleg Batalov premium
Replied on Aug 14, 2014 - 05:27

I have the same issue. Really sad about it. I always have been used this mode in wunderlist. It is the main reason why I can't make decision to go to Todoist

Enric Enrich staff
Replied on Aug 15, 2014 - 11:49

Hi!

We have just released a new version of the Mac app that fixes different problems, and one of the fixed problems is related with the fullscreen mode.

This new version (5.x) is only available for Mac OS X 10.9+. You can download it from our Mac app website (https://todoist.com/mac) or on the Todoist app menu, clicking on "Check for Updates...". Soon it will be available to download from the Mac App Store.

Regards,
Enric

BK
Ben Kleppinger premium
Replied on Aug 15, 2014 - 15:04

Just installed the new version and tested this out. I tried every way I could to make it "break" like it used to and take over the main desktop, and it functioned perfectly no matter what I did, just like any other fullscreen app. Thanks for fixing this!

Enric Enrich staff
Replied on Aug 15, 2014 - 16:53

Hi Ben!

Thank you so much for your words! And thank you for your time to report this issue! If you have any doubt or suggestion, you know, don't hesitate to contact us! :-)

Regards,
Enric