+ Add Question

Update didn't fix it

Hi
The recent update today didn't fix my Mac app. The gear icon is still in the middle of the top line
I even tried deleting the app and re-installing

All responses

Brendon Wadey staff
Replied on Feb 07, 2014 - 18:31

Hi Jonathan,

Please try clearing the cache for Safari, and logging back into the Mac App. Let me know if it continues.

Regards,
Brendon.

Jonathan Green premium
Replied on Feb 08, 2014 - 01:46

Didn't work I'm afraid.

Jonathan Green premium
Replied on Feb 08, 2014 - 01:47

It works fine on my laptop oddly. Just not on my desktop Mac (MacPro)

David Trey staff
Replied on Feb 09, 2014 - 08:30

Hello Jonathan,

Please are there any differences between your laptop and Mac reg. the version of the operating system or Safari?


Best regards,
David

Jonathan Green premium
Replied on Feb 09, 2014 - 11:42

Yes, I'm using Snow Leopard on my (problem) desktop Mac and Mavericks on my laptop

Brendon Wadey staff
Replied on Feb 09, 2014 - 16:04

Jonathan,

Thanks for the information, we are looking into it.

Regards,
Brendon.

Jonathan Green premium
Replied on Feb 10, 2014 - 12:06

I'm also noticing on my desktop app, that adding a task can sometimes take over 30 seconds to appear in the list

Brendon Wadey staff
Replied on Feb 13, 2014 - 10:02

Hi,

The gear icon should now be fixed.

Regards,
Brendon.