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Reoccurring Tasks Losing Reminders

I'm experiencing an issue where reoccurring tasks to lose their reminders. For example, a task that occurs every day at noon will have a reminder set the first day but following days will not have a reminder.

This is happening both with the default 30 minute reminder and additional specified reminders (i.e. mobile notification 0 minutes before task due date).

How can I have my reminders "stick" across reoccurring tasks?

All responses

David Trey staff
Replied on Feb 07, 2014 - 14:55

Hello Jesse,

Please tell me, does this happen with tasks in shared projects or private projects (or both)? Also, are you using our Android app?

Please post an example of a due date and time of a recurring task affected by this.


Best regards,
David

Jesse Collins premium
Replied on Feb 07, 2014 - 19:30

Hi David,

It is a private project.

Yes, I'm using the Android application and after looking at this more it does appear that the issue is isolated to the Android application.

I see on the website that the reminders that I've set are still set on my tasks. I just made the assumption that the reminders were being lost because I've only receive the first one on my phone.

Is there something that I need to do to resolve this for Android?

I do receive other reminders including the daily task reminder and the "test" reminder that can be sent from the website.

Thank you for your help!

David Trey staff
Replied on Feb 09, 2014 - 08:24

Jesse,

Thank you for this information, I've passed it to our developers and we'll look into it.


Best regards,
David

David Trey staff
Replied on Feb 14, 2014 - 15:11

Hello,

This issue has been addressed in the latest version of our app. Please let us know in case you're still experiencing it.


Best regards,
David

Jesse Collins premium
Replied on Feb 17, 2014 - 11:09

I'm on Android version 3.1.2 and the issue is now resolved.

Thank you to you and the Todoist Team for your excellent support!

Jesse Collins premium
Replied on Feb 26, 2014 - 20:15

I'm having this same issue again.

I'm not really sure when I stopped receiving notifications for repeating tasks but I am now on Android version 3.1.3.

Jesse Collins premium
Replied on Feb 26, 2014 - 20:17

I'm not receiving repeating notifications on my iPad either - version 8.0.2.

David Trey staff
Replied on Feb 27, 2014 - 06:49

Hello Jesse,

So you have a task with the due date "every day at noon" (is that exactly whet that date says?), it has 2 relative reminders: 30 minutes before and 0 minutes before, you receive a reminder, complete it and next day neither of these 2 reminders arrive?

If so - are they still attached to the task or do they disappear?


Best regards,
David

Jesse Collins premium
Replied on Feb 27, 2014 - 21:00

Hi David,

Yes, I have a task with the date of "every day @ 12:00" and with a reminder of "0 minutes before" in addition to the default "30 minutes before" reminder. I haven't been receiving either reminder.

The same goes for another task with the date of "every 2 days @ 7am" with only the default "30 minutes before" reminder... I never receive the 30 minute before reminder.

I've just deleted all the reminders for these tasks and added back a "0 minutes before" reminder for each to see what happens.

Thank you, Jesse

David Trey staff
Replied on Feb 28, 2014 - 08:18

Jesse,

Please tell me - do these reminders also disappear from the reminder list or are they listed there, but just don't arrive?


Best regards,
David