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Notes not being added to tasks in Android App

DM

OS: Android 4.3
App: 3.0.9

When I create notes within a new task they're not being saved. Not visible within either the android app or the website. I've tried this a couple of times, and it appears to be a consistent pattern.

All responses

Brendon Wadey staff
Replied on Feb 06, 2014 - 09:40

Hi Dave,

Are you online when you are trying to add these notes? Are these shared tasks? Do you try to manually sync it, and then it reverts, or when you hit enter to save the note, nothing happens?

Regards,
Brendon.

DM
Dave Marshall premium
Replied on Feb 06, 2014 - 16:38

Hi Brendon,

I'm adding the task within the Android App, and it syncs straightaway with the website.

The steps I do on the phone, from starting in the inbox, are:

1 - Hit the plus at the top right
2 - Enter the task name
3 - Hit the 'lines' - the middle icon above where I enter the task name
4 - Type a note in the 'Add a note' dialogue box
5 - Hit the check mark at the top of the screen

This creates the task right away, which syncs centrally, but it does not contain any notes content, either on the phone or in the web view...

The task itself isn't set up as anything unusual - I'm not setting dates / reminders or making it a shared task..

Cheers,
Dave

Brendon Wadey staff
Replied on Feb 06, 2014 - 22:15

Dave,

That is because you did not enter the note. You entered what you wanted to add to the note, but never clicked on the arrow icon at then right hand side (beside the smiley face).

Regards
Brendon.

DM
Dave Marshall premium
Replied on Feb 07, 2014 - 04:23

Aha! Thanks for clarifying Brendon. I didn't realise that I needed to hit that as well as the check mark..
Cheers,
Dave