SMS not coming with recurring tasks
In my task with recurring dates SMS reminders are not working (sms not coming). Task has date and time. New tasks are working, but I have a few old that not working from about a week ago.
Unfortunately there has been many changes in the past few weeks, and re-creating your old ones may be the only solution at this time. Much of the code was changed, but requires new information for it to work.
So please clarify, if you create a new one, it works fine?
Ok, I deleted recurring task and recreated and it works now.
But for several days I I had no important notifications ;p
Unfortunately, I have to say that recurring notifications do not come.
I have set a notification for 10 minutes before the event.
If I add new post sms came only once.
Please let us know what's the exact due date you've used in the affected tasks?
First is: Every day at 12
Second is: Every day at 19
Thank you for this information. This issue may be caused by the unclear due time. Please either use 12pm and 19pm or 12:00 or 19:00. Even 1200 or 1900 should work.
I tested it for "12:00" format and it still not work :(
Problem is only with recurring "every day" task. I even delete this tasks and again create but next day notification didn't came...
I write task in Polish language: "codziennie o 12:00". Notification set with 10 minutes before.
Task is valid, clock icon is visible, notifications are visible in popup notification windows.
Normal single task working fine.
Please confirm one more thing - have you tried the same with email reminders and if so - do they also not arrive for the same recurring task or is it just an SMS-specific issue?
I tested with e-mail - notify not came too.
Please do something with this bug.
I missed a few jobs because of this problem X-(
We appear to be having more issues with Reminders now, that we are looking into. Please clarify,
- The issue is only with SMS, or as described above, email as well?
- Is it only with the described dates above, or anything reminder now?
- sms & e-mails not coming
- only with my two recurring tasks, I change them time and notify not came too
Any news in this case?
I delete, create new task and I still not have recuring notification.......
Please do something!
We're very sorry for the inconvenience, we're looking into it.
For now, we've extended your Premium time for a month as a reimbursement for the inconvenience.
Ok thanks! :)
This issue has now been fixed, please log out and back into your account.
Unfortunately that still not working for me. I relogin and recreating task with diffrent times (before 12.00 and after 12.00). SMS notify came only once..
Please test it on Polish language.
Please confirm if the issue also persists for email reminders.
I've tested it with email reminders now, adding 2 tasks:
- one with no due date and a reminder set to "dzis o 16:10"
- one task with a due date "codzien o 16:40"
and at exactly 16:10 I've got 2 email reminders - one for each task.
Let me know if you're getting email reminders or if the issue affects them too.