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Colleague can not see shared project when I share it with him.

LM

I shared a project with a colleague and he recieved the invite email, but when he clicks on it he doesn't see the project at all.

All responses

David Trey staff
Replied on Feb 05, 2014 - 21:59

Hello Luke,

Please tell me - are you sure you've invited the email address that he's using with Todoist and if not, did he create a new Todoist account associated with this email address? Or was he asked to create a new account in case he didn't have one?


Best regards,
David

David Trey staff
Replied on Feb 05, 2014 - 22:11

Luke,

Also, please tell me - are you or your colleague using Google Apps or Google Login?


Best regards,
David

LM
Luke McIlwee premium
Replied on Feb 05, 2014 - 22:46

Hi David,

Yes I am sure I invited the correct email address (amasarsky@opencandy.com). I have confirmed with him that this is the email that he used to create a Todoist account.

I believe he has tried both Google Apps and Google Login.

When he uses invite link I sent him via Todiost to join my project it takes him to Todoist but the shared project is not there.

LM
Luke McIlwee premium
Replied on Feb 05, 2014 - 23:12

We figured it out, it may have been an issue with the Chrome Extension which is what I used to send the invite.