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Error Received in Oulook plug in - not sure if it's the same as others reported

EK

Constantly getting an error saying Outlook Todoist ADX has fired an exception. When I click Details, I get the following:

Detailed technical information follows:
---
(Inner Exception)
Date and Time: 2/4/2014 3:05:33 PM
Machine Name: (removed)
IP Address: (removed)
Current User: (removed)

Application Domain: C:\Program Files (x86)\OutlookTodoistADX\
Assembly Codebase: file:///C:/windows/Microsoft.Net/assembly/GAC_MSIL/System.Windows.Forms/v4.0_4.0.0.0__b77a5c561934e089/System.Windows.Forms.dll
Assembly Full Name: System.Windows.Forms, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089
Assembly Version: 4.0.0.0

Exception Source: System.Windows.Forms
Exception Type: System.ObjectDisposedException
Exception Message: Cannot access a disposed object.
Object name: 'IeBrowser'.
Exception Target Site: get_AxIWebBrowser2

---- Stack Trace ----
System.Windows.Forms.WebBrowser.get_AxIWebBrowser2()
System.Windows.Forms.dll: N 0065 (0x41) IL
System.Windows.Forms.WebBrowser.get_Document()
System.Windows.Forms.dll: N 0000 (0x0) IL
Todoist.WinForms.Controls.IeBrowser.get_IsLive()
System.Windows.Forms.dll: N 0000 (0x0) IL
WindowsTodoist.Services.BrowserServiceBase.ShowItem(myJson As OutlookJson)
System.Windows.Forms.dll: N 0000 (0x0) IL
System.Action`1.Invoke(obj As T)
System.Windows.Forms.dll: N 00000 (0x0) JIT
OutlookTodoistADX.AddinModule.adxOutlookEvents_ExplorerSelectionChange(sender As Object, explorer As Object)
System.Windows.Forms.dll: N 0026 (0x1A) IL
AddinExpress.MSO.ADXOutlookAppEvents.DoExplorerSelectionChange(explorer As Object)
System.Windows.Forms.dll: N 0017 (0x11) IL



(Outer Exception)
Date and Time: 2/4/2014 3:05:33 PM
Machine Name: (removed)
IP Address: (removed)
Current User: (removed)

Application Domain: C:\Program Files (x86)\OutlookTodoistADX\
Assembly Codebase: file:///C:/Program Files (x86)/OutlookTodoistADX/AddinExpress.MSO.2005.DLL
Assembly Full Name: AddinExpress.MSO.2005, Version=7.3.4061.2005, Culture=neutral, PublicKeyToken=4416dd98f0861965
Assembly Version: 7.3.4061.2005

Exception Source:
Exception Type: AddinExpress.MSO.ADXExternalException
Exception Message: An error has occurred in the code of the add-in.
Exception Target Site: Object reference not set to an instance of an object.

---- Stack Trace ----


All responses

David Trey staff
Replied on Feb 04, 2014 - 20:29 UTC

Hello Eric,

We're sorry for the inconvenience, this issue will be address in the upcoming update of our Outlook app.


Best regards,
David

Roy Harris premium
Replied on Feb 05, 2014 - 17:15 UTC

Hi, how to know when the update is available? The filename for the Outlook app does not contain a version number?

Regards, roy

Brendon Wadey staff
Replied on Feb 05, 2014 - 17:33 UTC

Roy,

The apps/plugins will update themselves, but we will also update threads like this and you will get an email about it.

Regards,
Brendon.

BL
Brian Lunde premium
Replied on Feb 05, 2014 - 18:11 UTC

While we are waiting for the update, can you point me to the instructions to uninstall the Todoist Outlook app? In my Outlook (2007), the Todoist sidebar window now simply appears blank -- not populating with any content. It used to work, so I think I should just uninstall it until your next update is ready -- thanks.

Brendon Wadey staff
Replied on Feb 05, 2014 - 19:41 UTC

Brian,

If you head to the Add/Remove Programs area in the Windows Control Panel, then find TodoistOutlook, you can remove it from there and it should get 100% removed from the system.

Regards,
Brendon.

BL
Brian Lunde premium
Replied on Feb 05, 2014 - 23:31 UTC

Brendon -- thanks, that did it. I will wait until I see a notification that you guys have updated this and then will reinstall -- I do like having Todoist available as a panel when I am in Outlook.

A
Andrew
Replied on Feb 12, 2014 - 07:00 UTC

I have the same issue... I know better than to ask when it will be fixed.. I assume 6 months and then there will be more new issues !!!

David Trey staff
Replied on Feb 13, 2014 - 16:43 UTC

Hello,

Please try to install this new updated version of our Outlook plugin and let us know if the issue persists: https://d2dq6e731uoz0t.cloudfront.net/6cbfe87a597f69aefd816f9cdac2957a/as/OutlookTodoist.Adx.exe


Best regards,
David