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ToDoIst Won't open on Desktop

S

Hello,

I have the todoist icon pinned to my taskbar. When I click on it, i get a blank window with the chrome icon in the upper left. If I right click on the chrome icon and choose "reload" the todoist page loads correctly. What might cause this?

Also, how do I uninstall the todoist app from windows? When I go to Add/Remove programs, todoist does not show up as a program I can unistall. I am using Windows 8 Pro. Thanks!

Steve

All responses

Brendon Wadey staff
Replied on Feb 03, 2014 - 01:29

Hi Steven,

If Todoist is already running, that taskbar icon is not going to do anything as it's meant to launch the app. To re-open Todoist, there is an icon beside the clock (system tray) which is how it works.

Though, Todoist for Windows has to be in the Add/Remove programs location, there is no way it is installed if it's not listed there. Are you 100% you have installed the correct program?

Regards,
Brendon.

S
Steven
Replied on Feb 03, 2014 - 01:55

Hi Brendon,

I am absolutely sure that I have installed the correct program (has the same red TD logo as it has on Chrome). It also does not show up in Windows add/remove programs. As I mentioned, if I hit reload, it shows all the same tasks in the chrome extension. The windows program used to work fine. For a while I disabled the Chrome extension and then it stopped working. Perhaps that has something to do with it. I was able to remove it from the taskbar with no problem.

Maybe I uninstalled it previously and forget to remove the taskbar icon?

Thanks for your help. Weird, huh?

Steve

Korinne derome selles premium
Replied on Feb 06, 2014 - 20:54

I have the same problem

David Trey staff
Replied on Feb 06, 2014 - 21:09

Hello Korinne,

Please right-click on the TD icon in the notification area (system tray), go to Configurations and set the app to quit upon closing and not hide to tray.

If you prefer it to stay in the tray, you can use Ctrl+Alt+T to bring it back or double-click on the TD icon in the tray.


Best regards,
David