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Notes under tasks in Windows are not updated in Web application

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I wrote the notes in Windows and can not see the notes in the web(Chrome).

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David Trey staff
Replied on Jan 31, 2014 - 13:11

Hello Erdem,

Please try to reload the web version with Ctrl+F5. If this won't help, log out, clear the cache, reload the browser and log back in.

If this won't help either, please tell me:
- Are you certain that you're logged into the same account in Chrome as well as in the Windows app?
- Which version of Chrome are you using?
- Do notes added in Chrome show up in the Windows app?


Best regards,
David

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Erdem premium
Replied on Feb 03, 2014 - 14:28

It works now.
Thanks.

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Erdem premium
Replied on Feb 03, 2014 - 14:39

Notes added in Chrome do not show up in the Windows app.
They only show when I quit the windows application and start again.

David Trey staff
Replied on Feb 03, 2014 - 15:07

Erdem,

Unfortunately, I can't reproduce this issue. I've tried to add a new task in Chrome - it appeared on the Windows app. Then added a note to it - it also appeared, and finally - I've added another note this time while having the note icon opened in the Windows app. It always got synced almost instantly.

That said, please tell me:
- Can you reproduce this issue in a newly created project?
- Is the affected project shared?
- Are you using any additional firewalls or anti-virus software which may affect your network?


Best regards,
David

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Erdem premium
Replied on Feb 10, 2014 - 17:59

Hi David,
I tried on a new task it is working on it. However, I have a task added on 29 Jan 14:00.Since then I might have added notes on it using both web and windows. The notes are only visible in Web(chrome).i

David Trey staff
Replied on Feb 10, 2014 - 21:05

Erdem,

I'm afraid you may need to re-add the affected task as I still cant trigger this issue under any circumstance. Sorry for the inconvenience.


Best regards,
David