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[BUG] Can't open Todoist window

D

The start icon does not open the Todoist window if Todoist is already running in the background and the window has been closed. Only way to open the window is to use the notification icon.

I have the icon pinned to the taskbar and it works fine to open and minimize Todoist window and it works fine as long as I don't close the window with the (X) button in the upper right corner.

All responses

David Trey staff
Replied on Jan 30, 2014 - 09:13

Hello,

That's the correct intended behavior. If you right-click on the TD icon in the notifications area, you can go to "Configurations" and choose what should happen if you use the "X" icon to close app. There are 2 options:

1. It will close the app's window and hide to tray.

2. It will quit the app completely.

The first option in the default one because when the app runs in the tray, you can use our global keyboard shortcuts:
Ctrl+Alt+T - to show/hide the app
Ctrl+Alt+A - to show the app and open the Quick Add box at the same time.

Both shortcuts are also configurable.


Best regards,
David

D
d1995ms
Replied on Jan 30, 2014 - 09:34

That's a bit confusing.

In that case it should say 'Quit' or 'Exit' in the Close Behavior configuration instead of 'Close'.

When set to "Minimized to Notification Area" it's not really minimized in the sense that the window actually is minimized. If the window was minimized it should be restored if I double click the desktop icon and that does not work.

For me it's just a strange and confusing behavior compared to other application e.g. Evernote or Skype.

/Mathias

D
d1995ms
Replied on Jan 30, 2014 - 09:37

Sorry, not double click the desktop icon but clicking the desktop icon that is pinned to the taskbar. Double clicking the desktop icon should bring up the window anyway regardless if the window is minimized or closed.

David Trey staff
Replied on Jan 30, 2014 - 09:38

Matthias,

The only "issue" is that a double-click on the desktop icon to launch the app again does not restore the minimized already running app and we'll look into that. The other configuration seems to work as expected - if you choose it to quit upon closing, it will. If it should hide to tray - it will too. Let me know if either of these 2 options doesn't work as configured.


Best regards,
David

Stephen Lack premium
Replied on Feb 26, 2014 - 14:54

Its seems a little odd to fly in the face of virtually every other windows app out there. I mean, double-click on an app should *OPEN* the app. Why make new stuff up and confuse users?

Right now, the TD app is sitting on my taskbar (I pinned it there), and clicking it does *nothing* ...that is just not good UI design. It should *open*. Period.

Brendon Wadey staff
Replied on Feb 26, 2014 - 14:57

Stephen,

I can guarantee, that most apps once they are opened by double clicking an icon, do not open again until they are closed. They sit in the system tray.

Though we will take that into consideration in future updates.

Regards,
Brendon

Stephen Lack premium
Replied on Feb 26, 2014 - 14:59

The more I play with this the more annoying it gets...let's see, so to be productive, instead of a quick single-click on my TD taskbar icon to open the window, I have to excute a 3 finger salute (Ctrl-Alt-T) (that's three seperate keys), or click on the notification area (1 click), then right-mouse click the icon (another click), then click "show/hide" (yet another click).

That's a 3-key combo (nicely removing your hands from the 'home' keys so your typing is slowed down...), or a 3 mouse-click rigamarole.

How is this productive? At all?

Stephen Lack premium
Replied on Feb 26, 2014 - 15:01

FIX:

Here's how to *FIX* the silly behavior of the windows app: click notification window, then right-click TD there, then left click "Configuration" (I know, I know, but your annoyance will soon be relieved...keep going...), in the drop list under "Close Behavior" select, doh, "CLOSE".

Now the software will open and close just like any normal windows app...do this until TD gets this thing fixed...its just not usable now.

Enjoy!

David Trey staff
Replied on Feb 26, 2014 - 15:51

Hello Stephen,

One of the main advantages of our Windows app is the support for global keyboard shortcuts which you can use anywhere to quickly show the app or even show it with the Quick Add box opened.

For these to work, the app must run in the background. This is why we chose to implement the standard default behavior for apps that utilize global functions that is - go to the system tray upon close. Of course, as you've found, you can configure it if you don't plan to use the shortcuts and prefer to quit and launch the app manually each time.


Best regards,
David

Stephen Lack premium
Replied on Mar 02, 2014 - 10:08

Ok, you win...I agree with you now. I'm sorry I was so nasty with you, I think I must have been hungry or tired...or both. Now that I've used it on a daily basis, I am now used to the behavior. I actually have now changed the behavior back to the default, and you know what?...I like it! There I said it!

Mea Culpa-Mea Culpa! You are absolutely correct my man!

Now if you'd just fix that attachment thing, you will have the perfect productivity tool! I already submitted that as a suggestion...it seems popular. ;-)

J
jfuentes001 premium
Replied on Mar 12, 2014 - 19:16

I observed that I must "quit" from the system tray icon to properly close down the application. If I try to close the application by clicking on the "x" in the upper right corner, the Task Manager shows that the todoist.exe is still running, and the application does not appear to launch. I think this is a bug.

If you end processes related to todoist in the task manager and you are able to relaunch like normal.

I am running Win 7 64-bit by the way.

Brendon Wadey staff
Replied on Mar 12, 2014 - 19:29

Hi,

That is the way it works, it stays running in the system tray. The desktop icon is only used for when opening the app.

As already discussed here, this may change.

Regards,
Brendon.

J
jfuentes001 premium
Replied on Mar 12, 2014 - 19:45

Hi Brendon,

Why does it have to work this way? No other applications behave in this
manner.

If I am using the app, and I exist quickly by using the upper right "x",
and then I try to relaunch todoist using the icon, it won't launch. The
only way for me to resume todoist is to either log-off out of Windows and
then re-log in, to reset the app so that I can launch using the icon.
<or>
Open task manager, kill off all processes todoist.exe, and then relaunch
using the icon.
<or>
Just do not forget to "quit" at the tray icon, or else option 1 or 2 will
be your procedure.

This is bad.

Is this really the way it was intended?

Thanks for your quick response.

Jon

Brendon Wadey staff
Replied on Mar 12, 2014 - 19:53

Hi,

I am not sure what you are doing with killing the process.

Once you click the TD icon to launch it, it's in the system tray. When you close with the X, it goes to the system tray. It can then be opened, or closed from there.

Now you can go into the settings (system tray icon, Configuration) and change the Close Bahvior to "close" then when you hit X, it will 100% exit the app.

Regards,
Brendon.

J
jfuentes001 premium
Replied on Mar 12, 2014 - 19:59

Brendon,

Thanks for that explanation.
I have just been diverted to something else. I look forward to confirming
what you stated. I did not realize that you can change the configuration
of the "x".

So, if I understood correctly, once it is running, you must go to the tray
to launch it again, because the "x" is configured to close, not to
exit/quit.

Jon

David Trey staff
Replied on Mar 13, 2014 - 07:10

Hello Jon,

Yes, but there's also a global keyboard shortcut - Ctrl+Alt+A to show/hide the app (or Ctrl+Alt+T to show it and open the Quick Add box right-away).

But that's of course configurable - you can set the app to quit on close (and not hide to tray), but then you won't have access to the keyboard shortcuts as the only work if the app runs - that's why it goes to the tray by default.


Best regards,
David

J
jfuentes001 premium
Replied on Mar 13, 2014 - 07:34

Thank you David (and Brendon),

I confirmed the configurability of the "x". I also did not realize that as a default it is configured to "close", not quit. So, when it was closed and out of view, and I tried to relaunch, nothing appeared to happen (but it was still running in the background).

It all makes sense now. Thank you both.

Jon

J
jfuentes001 premium
Replied on Apr 16, 2014 - 22:34

Hello Trey

I can't seem to delete completed items. My procedure is:

1. List tasks based on Project
2. Access the upper right hand "wrench and pencil".
3. Select "Delete Competed".
4. Confirm that I want to delete completed items at the confirmation window.

But nothing happens. I have to select each competed item and delete each
on manually.

Help?

Clyde Romo staff
Replied on Apr 17, 2014 - 04:48

Hi Jon,

Please note that "Delete Completed" option deletes completed tasks that are in history. Every time you complete a task, it disappears and gets moved into history.

You can find these tasks by clicking on the icon on the lower right corner, just below every last task on a project. This is what gets cleared when you select the "Delete Completed" option.

Just to clarify, this should not delete completed sub-tasks. Is this what you're referring to?

Regards,

Clyde