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Have to login to Todoist nearly every time I start Outlook?

Hi all
I've just installed the outlook plugin. My problem: Nearly every time I start Outlook (version 2013), I have to re-enter my todoist credentials.
If this is the designed way how this plugin should work, than it's not feasible for me.

Thanks for your help!
Christian

All responses

David Trey staff
Replied on Jan 30, 2014 - 13:39 UTC

Hello Christian,

This is not by design. Our Outlook plugin is based on Internet Explorer and shares all IE's settings. Please check if your IE isn't set to clear cookies each time the session ends and is up-to-date.

We're working on a new version of our plugin which will run on a different engine, not IE; this will address this issue.


Best regards,
David

WV
Wouter Van Cutsem premium
Replied on Feb 06, 2014 - 09:16 UTC

Hello David,

A view weeks ago I mentioned that Outlook stays blank "every now and then (I work in a terminal server environment using outlook 2010). After installing Todoist Next the problem persists.

Was this update the major update which you referred to in your previous posts, or did you mean the new version of the plugin running on a different engin, as you wrote to Christian above?

Best regards,
Wouter

David Trey staff
Replied on Feb 06, 2014 - 13:28 UTC

Hello Wouter,

I was indeed referring to the upcoming update of the Outlook plugin. Even with Todoist Next, the current plugin still uses Internet Explorer to connect which may cause such issue in some cases. The update will port it to a different engine. It's almost done, we're addressing one more bug in it and hope it'll be ready for release soon. Sorry for the delays.


Best regards,
David

David Trey staff
Replied on Feb 13, 2014 - 16:46 UTC

Hello,

Please try to install this new updated version of our Outlook plugin and let us know if the issue persists: https://d2dq6e731uoz0t.cloudfront.net/6cbfe87a597f69aefd816f9cdac2957a/as/OutlookTodoist.Adx.exe


Best regards,
David