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Upgrade

MJ

I upgraded on my IPad then logged out. When I logged in it didn't recognize my login so I created another login, using the same e-mail address. My iTunes shows the upgrade but my Todolist does not.

All responses

Brendon Wadey staff
Replied on Jan 30, 2014 - 04:52 UTC

Hi Michael,

Are you sure it was the same email address? Please let me know your transaction ID or reference number from the purchase so I can upgrade your account. Though if I understood correctly, you have another account that is Premium. Please try signing into that account.

Regards,
Brendon.

MJ
Michael J Davis CPA premium
Replied on Jan 30, 2014 - 14:55 UTC

I did not receive an order number and thought I used the same e-mail address. The charge is pending on my credit card. Since it is pending I can't get any information. I have an itunes order number but prefer not to post it online.

Brendon Wadey staff
Replied on Jan 30, 2014 - 18:30 UTC

Michael,

Please send it to brendon@doist.io and I can upgrade the account manually.

Regards
Brendon.

Brendon Wadey staff
Replied on Jan 30, 2014 - 20:37 UTC

Michael,

Your account has now been upgraded.

Thanks,
Brendon.