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Completed tasks still appear as tasks yet to do on iPad

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Hello,

When I sync the todoist app on iPad new tasks I assigned via my Mac appear but the ones I checked off as completed in my Mac application still appear as uncompleted tasks. Could you please tell me what is the issue and how I can solve it?

Thank you.

All responses

David Trey staff
Replied on Jan 29, 2014 - 12:50 UTC

Hello Nika,

Please let us know what are the exact circumstances in which you can reproduce this issue. That is - who shared the project with whom (you with someone else or someone else with you), who completed it and does deleting and reinstalling the iOS app solve this issue?


Best regards,
David

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Nika
Replied on Jan 29, 2014 - 14:29 UTC

Hello David,

Thank you for your quick response.
The tasks are shared by myself with myself only. I use todoist for my personal lists.
I deleted and reinstalled the app but unfortunately it is still the same, I have 11 more tasks on my iPad while in my Mac book app they are cleared as completed. I mostly edit, rearrange and check off the tasks on my Mac but I want to be able to consult the correct list on the iPad when I'm on the move.

David Trey staff
Replied on Jan 29, 2014 - 15:43 UTC

Nika,

Thank you for this information, so to clarify - you're not using the "Share project" option at all, it's just the same account logged in on multiple platforms?

I will pass this to the developers now.


Best regards,
David

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Nika
Replied on Jan 29, 2014 - 15:49 UTC

David,

No, I do not use the "Share project" option at all, it's only my account on different platforms. I just checked my android phone - it is the same as on my iPad, the same 11 completed tasks appear as uncompleted.

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Nika
Replied on Jan 29, 2014 - 15:55 UTC

Hello again,

I just checked the site - I have 84 tasks to complete according to the site, while it's 73 in my Mac app. For some reason the Mac app fails to sync with the site.

David Trey staff
Replied on Jan 29, 2014 - 17:40 UTC

Nika,

Just to confirm - can you edit on one of the still uncompleted task in the Mac app and see if this task will show up on the web (or disappear from the Mac app)?


Best regards,
David

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Nika
Replied on Jan 30, 2014 - 00:58 UTC

Hello,

I thought of quitting the app on Mac and then restarting it - and all my previous changes I made in the last couple of days were gone, that includes the tasks that I checked off as completed (they are now back in my to-do list on Mac) and the new ones that I created via Mac. I wonder if it was because I might have changed the password on another platform while never quitting the app on Mac (yes, I am that loyal), but I'm not sure I changed the password before the problem appeared.
Anyway now I checked off a couple of old tasks on Mac and it synced with the iPad. So it's back to normal and I just hope there was nothing vital in the new tasks that weren't saved)

Thank you and best regards,
Nika