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Capture the senders or reply to address on email task

DL

Is there anyway to capture the email address and/or the name of the sender that emails a task in ?

If you have multiple people emailing a project how do you know who sent in what task ?

All responses

Brendon Wadey staff
Replied on Jan 27, 2014 - 21:27

Hi Dennis,

So you are using the Email To Project feature to create tasks, but you have shared your projects email to other people?

It's not exactly designed to be used with other people. Have you tried out Sharing yet? Right click a project, choose Share, then tasks within that project can be assigned to other people.

Regards,
Brendon.

DL
Dennis LeBar premium
Replied on Jan 27, 2014 - 21:31

Yes, I have setup the sharing but I wanted to give my support customers a email link that they can send a request right to their own project but if there are 5 employees in a company I would not know who sent it unless they put there name in the notes section.

Brendon Wadey staff
Replied on Jan 27, 2014 - 22:29

Dennis,

Then unfortunately there is no way to do this, except for them making a comment about it.

Regards,
Brendon.