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Trail for Premium Service not Working

AP

Clicked the upgrade button from the email. Logged into the Mac App and it won't let me try any of the premium service stuff.

All responses

Brendon Wadey staff
Replied on Jan 27, 2014 - 18:33

Hi Andrew,

You are Premium on our end. Please log out, clear the cache for Safari (mac app uses this) and log back in.

Regards,
Brendon.

AP
Andrew Plein
Replied on Jan 27, 2014 - 18:50

Tried and sadly still not working. Both App on iPhone and Mac App when going to create a Label warn me that it's a Premium Feature.

AP
Andrew Plein
Replied on Jan 27, 2014 - 20:15

Any update? Would really like to start testing the premium features so I can decided if this is the right program for my team.

Brendon Wadey staff
Replied on Jan 27, 2014 - 20:54

Andrew,

There is not much that can be done, your account is Premium, and its even showing Premium on these forums (beside your name). So it's a cache issue.

Please tell me, what features are you not able to access?

Regards,
Brendon.