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Double entries

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Since the last update (a few days ago), I get double entries on my iPhone. When I then delete one entry, the other one is deleted as well.

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David Trey staff
Replied on Jan 26, 2014 - 23:29 UTC

Hello Volker,

Please tell me, can you reproduce this issue? If so, what do you do exactly to trigger it? Do you go offline after adding a task, are you adding it offline, do they duplicate right after adding so that you can see them pop up with the app opened?


Best regards,
David

SK
Steffen Klein premium
Replied on Aug 14, 2014 - 10:27 UTC

Same for me, double entries in the app. It happens only when I add in the app, I'm online when doing so. Unfortunataley, sometimes it goes wrong, sometimes no problems at all. Cannot reproduce it. Unsure if they are popping up duplicated right after adding or only when reopening... Will keep ypu updated!

SK
Steffen Klein premium
Replied on Sep 30, 2014 - 06:16 UTC

It seems as if the issue only appears when adding entries via the iPhone app. I'm online, though, when adding the entry. Today in the morning I added an entry via the app while being online at home (WLAN). Arriving at work, I have a double entry in the app, but NOT in the browser...

Clyde Romo staff
Replied on Sep 30, 2014 - 07:00 UTC

Hi Steffen,

Thank you very much for the additional info. Every little bit helps in finding the cause of the problem. We've already alerted our iOS developers about this problem and they're looking into it.

If you do find a way to reproduce the problem reliably, please let us know.


Regards,
Clyde