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Karma has stopped updating

AM

Hello,

My karma always now shows up as 6634, no matter how many tasks I complete. Perhaps disconnected, my iphone now sometimes has trouble syncing. Can anyone help?

Thanks!

All responses

Brendon Wadey staff
Replied on Jan 24, 2014 - 06:29 UTC

Hi Allison,

There is a known issue with the Karma right now, and the score not updating, though if you click it, it will change. We are looking into that now.

What exactly is having trouble syncing, tasks, notes, everything? Are you online the entire time? Try logging out and back in again.

Regards,
Brendon.

AM
Allison Mickel
Replied on Jan 24, 2014 - 06:33 UTC

Thanks Brendon!

The problem with my phone is that if I complete tasks in the Chrome add-on, sometimes those tasks still show up as not completed on the phone app... even if I sync the list manually. It only happens occasionally but is somewhat annoying.

David Trey staff
Replied on Jan 24, 2014 - 12:52 UTC

Hello Allison,

If you can associate the situation where it doesn't sync with a certain action, please let us know as this would greatly help us identify the issue.

For example - if you're in a project view and completing a task, then it doesn't sync this completion or if you're completing a sub-task in the 7 days view. If there's any pattern to it, please let us know.


Best regards,
David