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A coworker who is sharing a project with me assigned me a task and it doesn't work

I got an email that told me to click on a link (shown here: https://todoist.com/Sharing/acceptInvitation?id=6837&secret=098f8f2c1495708c6a3d5eaa2ff712d6) to accept the invitation. When I click on the link, regardless of which browser I use, I get a nearly blank browser screen that reads:

Forbidden
Invalid secret code

So, given that my coworker and the others thing I'm wasting their time with Todoist, what do I do right away to make this work and convince them that it is worth the time for them to start using it?

Thanks,

Rob Jacobs

All responses

Brendon Wadey staff
Replied on Jan 23, 2014 - 23:10 UTC

Hi Rob,

Are you both on Android? Please make sure that you are updated to the latest version, 3.0.4. Also, try clearing the data for that app.

Let me know if it is indeed Android or just the web version. Though, logging out and clearing the cache for your browsers could help.

Regards,
Brendon.

Rob Jacobs premium
Replied on Jan 24, 2014 - 17:13 UTC

No, this is online, using chrome and safari. I've had the same thing happen using the Mac app.

Brendon Wadey staff
Replied on Jan 24, 2014 - 17:30 UTC

Rob,

So please clarify, you have cleared the cache for Chrome & Safari for both people, logged out and in and the issue still happens?

Also, if you head to Todoist, does the task show and is working?

Regards,
Brendon.