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Sending emails from my Exchange inbox not working

AC

Hi,

I didnĀ“t change anything and the email address is correct. Previously it worked, but now i get errors like below when sending emails to todoist projects. Can you help me?

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An email was sent from "albert.cortez@ericsson.com";.

Todoist could not process this due to a model error.

The cause is unknown, but could be related to a deleted item.
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An email was sent from "albert.cortez@ericsson.com";.

This email sender is unknown for us and the email was discarded.

If you wish to send emails from this address add it to your Todoist account:
http://todoist.com/#email_tasks/1106395

All responses

Brendon Wadey staff
Replied on Jan 23, 2014 - 14:30

Hi Albert,

So you were sending email without issue before? And now with the new update it's not working? Did you create your account with Google, or did you sign up using email and password combination?

Regards,
Brendon.

Brendon Wadey staff
Replied on Jan 23, 2014 - 14:34

Albert,

Please go to the project you were emailing and grab the email again, as this has changed. It was the only solution to the issue we were having, sorry.

Regards,
Brendon.