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Added Filters Keep Disappearing

KD

I am trying to add filters to the Windows version. The program adds the filters but does not save them. When I go to a task to add a filter my added filters are not there. Do I need to do something to save my additions?

All responses

Brendon Wadey staff
Replied on Jan 22, 2014 - 21:07

Hi Kevin,

Are you able to add filters on the website version? If you close the app, clear the cache for IE (The app uses this) and log back in, still the same issue?

Regards,
Brendon.

KD
Kevin Dunn premium
Replied on Jan 22, 2014 - 21:18

Thanks for your quick reply, Brendon. I am not able to add the filters on the website version either.

Brendon Wadey staff
Replied on Jan 22, 2014 - 21:19

Kevin,

Please describe step by step the process you take to add the filter. As I am able to save filters without issue. When you say the web version, is this IE or another browser?

Thanks,
Brendon.

KD
Kevin Dunn premium
Replied on Jan 22, 2014 - 21:25

I'm using Chrome. I click on "Add a filter", type the name (I used "In progress") and press Enter.

I have no problems adding Projects, Tasks, and Labels. Just have a problem with the filters.

Thanks

Brendon Wadey staff
Replied on Jan 22, 2014 - 21:29

Kevin,

Unless you forgot to add that part of your progress to me, you didn't enter the query field, the part that makes the filter do what you want, such as "today, p1".

That is why it was not saved.

Thanks,
Brendon.

KD
Kevin Dunn premium
Replied on Jan 22, 2014 - 21:32

That would be it! Thanks for your help, Brendan. Don't know if I would have figured that one out.

Kevin