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Can't add new task on web version

W

Hello,
I can't add new task under web version.
The + button and 'q' or 'ctr+q' dosn't work.

All responses

Brendon Wadey staff
Replied on Jan 22, 2014 - 15:55

Hi,

Which browser are you using to access Todoist? If you clear the cache for this browser and then log back into Todoist, does it still occur?

Regards,
Brendon.

W
Wojtek premium
Replied on Jan 22, 2014 - 15:58

Chrome and IE11.
I cleared cache and log out and log-in back - still can't add new task :(

W
Wojtek premium
Replied on Jan 22, 2014 - 16:00

I tried also on other computer - still the same problem

Brendon Wadey staff
Replied on Jan 22, 2014 - 16:00

Hi,

Do you have any extensions installed for these browsers, if you disable them (not remove) does the issue go away? I can not seem to reproduce this issue.

As a side note, you can add tasks from within each project, there will be a Add Task button at the bottom.

Regards
Brendon.

K
kot
Replied on Jan 22, 2014 - 16:02

I tried to make new free test account, and under this new account problem doesn't exist...
So it's problem with my account - what can I do?

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Wojtek premium
Replied on Jan 22, 2014 - 16:05

I tried to make new free test account, and under this new account problem doesn't exist...
So it's problem with my account - what can I do?

Brendon Wadey staff
Replied on Jan 22, 2014 - 16:52

Hi There,

That would be a new issue. I will let the developers know about it and see what could be causing this.

Regards,
Brendon.

Brendon Wadey staff
Replied on Jan 22, 2014 - 17:11

Hi,

Your old account should be working now. Please sign back in and let me know if it's still an issue.

Thanks,
Brendon.

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Wojtek premium
Replied on Jan 23, 2014 - 01:04

Hi,

Yep, now everything works good now :)

Thanks for help - support in Todoist is very good!!! :)