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Task count incorrect

RZ

Hello,

I've tried deleting the cache and also tried different computers but for whatever reason the task count for "Next 7 days" has been off by 2 for me. Obviously not a big deal, but I'm curious if it's something from my end or a bug.

Regards

All responses

David Trey staff
Replied on Jan 22, 2014 - 21:08 UTC

Hello Raffi,

Please tell me - is it off by 2 as in, 2 too many or 2 too few? In general, adding one task with a due date within the next 7 days, then deleting it and force-reloading the page with Ctrl+F5 should fix this glitch.


Best regards,
David

RZ
Raffi Z premium
Replied on Jan 22, 2014 - 21:39 UTC

Hi David,

It is 2 too many. I've tried the cntrl+F5 technique but it still gives me 22 instead of 20 on multiple techniques. On my phone (android) it actually shows the right number of 20. Is there some other cache-type thing I could clear (although why would this problem exist then across computers)?

Thanks,
Raffi

Brendon Wadey staff
Replied on Jan 22, 2014 - 23:18 UTC

Hi,

If you log out of the Android app, clear it's data, and log out of the browser, clearing it's cache and then log back in, does the count still appear wrong?

Thanks,
Brendon.

RZ
Raffi Z premium
Replied on Jan 23, 2014 - 00:25 UTC

Hi Brendon,

The android app is actually the one showing the correct number (20). It is all the other browsers of firefox and chrome (on multiple computers) that are showing the incorrect number (22).

Thanks

Brendon Wadey staff
Replied on Jan 23, 2014 - 00:27 UTC

Raff,

Yes, but clearing the cache/data for both the app and browser might help in resolving the issue. Also some backend things have been changed since before.

Regards,
Brendon.

RZ
Raffi Z premium
Replied on Jan 23, 2014 - 00:38 UTC

Brendon,

Gotchya. So I just tried logging out of Android app, cleared the data, logged out of browser, cleared the browser cache, and then logged back into the browser and it's still showing the wrong number.

-Raffi

David Trey staff
Replied on Jan 23, 2014 - 01:09 UTC

Raffi,

Do you have any shared projects with tasks that are due within the next 7 days, but assigned to someone else?

If not, please try to search for each individual day (today, then +1, then +2 etc.) and see if you notice any task that doesn't show up normally in the 7 days view.


Best regards,
David

RZ
Raffi Z premium
Replied on Jan 23, 2014 - 01:16 UTC

David,

Don't have any shared projects.

I tried searching for the individual day method and figured out what the issue was. If I go through today, +1 to +6, the sum ends up being different from what is displayed right next to "Next 7 days". The sum that is displayed next to "Next 7 days" actually includes +7 as well (so it's really showing the total for 8 days- today plus 7 days) even though the actual tasks/days shown are for today through +6. I tested this out by adding more projects to the +7 day and saw that the sum increased.

Could this be a bug or is this an error from my end?

Thanks,
Raffi

David Trey staff
Replied on Jan 23, 2014 - 12:43 UTC

Raffi,

Thank you very much for this information, I've been able to reproduce it and passed it to the developers.


Best regards,
David