+ Add Question

After connecting, or disconnecting via Google Account redirected to a missing page.

RL

It says to let you know so I am ;)

All responses

Brendon Wadey staff
Replied on Jan 22, 2014 - 09:36

Hi Ray,

Please clarify, you are trying to sign in with Google and get redirected to a missing or blank page? Are you within a browser, which? Or are you using a desktop app?

Regards,
Brendon.

FR
Frank R. Curtis
Replied on Jan 22, 2014 - 10:45

I got the same message. I accessed Todoist through the Chrome browser on my main computer, then went to Settings, then Account, and, when I clicked to disconnect, I got this message, though it did seem to disconnect. I then went back and clicked to connect again to the same account. I think I got the same message again, but it did seem to reconnect.

But now it isn't syncing on my iPad and Android phone.

What I really wanted to do was to disconnect from my primary Google account and sign in with a secondary account (just a matter of not linking too many things as a matter of security). Can I do that without losing my entries? For example, if I signed out of my main Google account on my main computer, then signed in with the secondary account, then uninstalled and reinstalled the app on my iPad and Android phone, would that work? Or is there some other way to do it?

Brendon Wadey staff
Replied on Jan 22, 2014 - 11:10

Frank,

The syncing issues are known, due to server load from all the new users, we are looking into it.

Though, you have your Todoist email, and also linked with a Gmail account. You can change your email address to any other email you'd like within the same Settings area.

Regards,
Brendon.

FR
Frank R. Curtis
Replied on Jan 22, 2014 - 12:23

In the process of trying to make it better, I seem to have made it worse. I reinstalled on the iPad and haven't been able to sign in.

With an existing account, I should be able to sign in on the iPad using the email address I've listed in Settings on my desktop and then my Todoist password (which is not the same as the password for that email account). Yes?

(And, if I want, I can remain signed out of my main Google account in the setting on my desktop. Yes?)

On a happy note, the account is now syncing correctly on my phone.

FR
Frank R. Curtis
Replied on Jan 22, 2014 - 12:27

Update. Now able to log in on iPad OK. I guess it was just a temporary glitch. Thanks for your help.

Frank

Brendon Wadey staff
Replied on Jan 22, 2014 - 12:31

The server issues should be resolved now.

Thanks,
Brendon.