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JM

I paid for two years of Todoist Premium by accident after receiving a "failed transaction" message the first time I paid. In truth, the first transaction had been successful. I didn't need to try again. Does anyone know how I can contact Todoist support to cancel the second year? Thank you.

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David Trey staff
Replied on Jan 21, 2014 - 16:44 UTC

Hello Jeff,

We're very sorry to hear that, could you please link to the question you've asked earlier in which you received an unsatisfying answer?

Reg. a refund - you're contacted the right place. Simply send us the order reference ID of the last payment and we'll refund it for you ASAP.


Best regards,
David