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Karma Score Bug

FW

The Karma score will not update until I click on that part. It happened every time I log into to-doist. If you don't click on it, it will just show the default 500 instead of actual Karma score.

Cheers,
Fred

All responses

Brendon Wadey staff
Replied on Jan 13, 2014 - 20:32

HI Federick,

Are you sure you are signing into the same account each time? As there has never been a report of the karma showing the original 500 score.

Does clearing the cache for your browser, logging back in resolve the issue?

Thanks,
Brendon.

双葛
双寅 葛
Replied on Jan 13, 2014 - 21:29

I think it's the same issue reported in another thread - https://todoist.com/Support/showQuestion/8596/. I am having this issue too.

Thanks,
Silas

Brendon Wadey staff
Replied on Jan 13, 2014 - 22:01

Hi,

Thank you, yes it could indeed be related to the same issue, though it showing 500 is a new factor.

We are looking into Karma right now though.

Thanks,
Brendon.

FW
Frederick Wu premium
Replied on Jan 14, 2014 - 11:07

And one thing I would like to add. Once you have tick tasks in the to-doist, scores won't update until you click on Karma part.

GS
Grzegorz Sawczuk premium
Replied on Jan 15, 2014 - 03:51

I've also observe this issue in web version of todoist (Mac OSX 10.9.1, Chrome 31.0.1650.63).

TH
Tim Hoyland premium
Replied on Jan 18, 2014 - 11:00

Same issue here with Karma not updating until it's clicked to expand/refresh. Using web version on Chrome.

NM
Nick Masterskich premium
Replied on Jan 19, 2014 - 13:39

Same issue on Chrome+Mac OSX

WN
Wyatt Northrup premium
Replied on Jan 20, 2014 - 09:29

I have this issue as well. I see it on the windows desktop app and the outlook app the most. My desktop app always reverts back to 1982 when I close the software/reboot my computer until I click on the Karma section.

AE
André Eife premium
Replied on Jan 22, 2014 - 07:37

Same issue here using the web app. It always shows 1206 until I click on it.

SB
Sherwood Bishop premium
Replied on Jan 25, 2014 - 01:07

Mine is still having the same problems that began just after new years: the karma number reverts to the number on that date until I click on it, the number of completed tasks is also stuck at the early January number, and I occasionally get a -1 karma dock for postponing tasks to different dates, even though I haven't done that.
I only have one Todoist account.
I was using Mac OS 10.8 Mountain Lion. Now I've upgraded to 10.9 Maverick and it made no difference.
I also downloaded the Todoist Next and that made no difference in the symptoms.

SB
Sherwood Bishop premium
Replied on Jan 25, 2014 - 20:22

Also, on the Karma Help page, while it says:
Your karma is 9394.

A few inches below it says:
Latest updates
Time ago New karma
7 hours ago 9382 0 0
10 hours ago 9382 +12 0

Karma counts are pretty minor problems. I just thought I'd mention this as a possible clue to your debuggers. In a while, the bottom karma count will catch up with the top one.

Brendon Wadey staff
Replied on Jan 25, 2014 - 22:51

Everyone,

Thank you for the information, we are still looking into this issue and its just taking a bit longer then we thought. We hope it won't be much longer.

Regards,
Brendon.

Nigel premium
Replied on Jan 27, 2014 - 14:00

FYI not updating automatically for me either.

SChen premium
Replied on Jan 29, 2014 - 14:31

I seem to be having a similar issue. The score seems to be stuck. When I click on it and go into the Karma menus, it gives me a different score and temporarily updates the score displayed. However, if I exit and go back in, it reverts to the previous score.

I am using the extension for Chrome.