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Drag and Drop Not showing

C

The drag and drop feature is not showing on my computer. When I get onto another computer I can see it. Do you know if there is any option that I have to click in 'Options' to allow it.

Using: Dell Lattitude
Windows 7 Enterprise 64-Bit
Internet Explorer

All responses

David Trey staff
Replied on Jan 13, 2014 - 18:00

Hello Chris,

Please tell me - what version of Internet Explorer are you using? IE 11?

Also, are you within a project or on the 7 days view when you try to drag & drop? Some views don't have this option, for example - if you search for a label, you can't drag & drop tasks in this view, but inside a project - it should be possible.


Best regards,
David

CC
Charlie Company premium
Replied on Jan 13, 2014 - 19:04

Unfortunately I am using IE9. That is still what is installed on my work computer.

David Trey staff
Replied on Jan 13, 2014 - 20:41

Charlie,

So, to clarify, you don't see the drag & drop handle within a project? Does the issue persist in IE's compatibility mode?


Best regards,
David

CC
Charlie Company premium
Replied on Jan 14, 2014 - 12:27

Yep, they persist in IE's compatibility mode. This is the same person as Chris. One is my work account and the other is my personal account. Sorry for the confusion. I am working to get out IT guys down here, but in the Army they are a little slow going at times.

Brendon Wadey staff
Replied on Jan 14, 2014 - 13:19

Charlie,

Please let us know if they can help, though part of the issue is that we do not fully support IE9, so there are going to be complications.

Though, please try clearing the cache for IE to begin with :)

Regards,
Brendon.