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App for Todoist dissapears

NP

HI,

I have dowloaded the app for todoist 3 times for MacBook Air. It dissapears when I shut down the machine and I cannot find it under applications. Also, neither outlook calendar or icalendar are syncing up with Todoist.

thanks
Nancy

All responses

Brendon Wadey staff
Replied on Jan 08, 2014 - 13:14

Hi Nancy,

How did you install Todoist, from our main website and downloaded the file, from the Mac App Store? Depending on how you did this, are you sure it was installed, did you drag any files to the Applications folder?

The calender feed is a bit limited, meaning it can take time to refresh with latest details. For outlook, it only refreshes when you grab for new mail. Are you never getting it updated, or is it just taking it's time?

Thanks,
Brendon.

NP
Nancy Plankey-Videla premium
Replied on Jan 17, 2014 - 14:25

Hi Brendon,

I purchased the premium version from your website for us eon the MacBookAir. For my iphone, I used the Mac App store and am having no problem with the app.

As for my calendar, it is not synching at all, either on the iphone or mac.

thanks
Nancy

David Trey staff
Replied on Jan 19, 2014 - 16:33

Hello Nancy,

Please try to install our app directly from https://todoist.com/mac

Reg. the calendar sync - when you say it's not syncing, do you mean it's not getting added at all or is it being added, but doesn't refresh correctly? Also, did you subscribe to the iCal feed directly on the device or through Google Calendar?


Best regards,
David