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Completed Tasks Disappearing & Counter Not Working

HC

Hello,

My completed counter is not working. My completed counter is currently set at 4039. When I complete a task, the completed counter goes to 4040. When I complete additional tasks, the completed counter stays on 4040. When I refresh the page (Ctrl + R), the completed counter goes back 4039.

Also, when I click on "completed tasks" ("View All Completed" link under "Completed history" section of the "Productivity trend" popup), I don't see any of my completed tasks from today.

Btw, my Karma settings is set to "I want to DISABLE Todoist karma".

Please advise.

Thanks,
Harpreet

All responses

David Trey staff
Replied on Jan 03, 2014 - 06:51

Hello Harpreet,

We're very sorry for the inconvenience, we're looking into it right now and will fix it ASAP.


Best regards,
David

KB
Karel Berka premium
Replied on Jan 03, 2014 - 06:56

I have the same trouble. It seems that it stopped working yesterday.

HC
Harpreet Chatha premium
Replied on Jan 03, 2014 - 10:53

Hi David,

Thank you for the follow-up. Hope to get the fix soon.

Best regards,
Harpreet

David Trey staff
Replied on Jan 03, 2014 - 10:59

Hello,

This issue has now been fixed. Sorry for the inconvenience.


Best regards,
David

HC
Harpreet Chatha premium
Replied on Jan 04, 2014 - 10:49

Thank you David.

HC
Harpreet Chatha premium
Replied on Jan 04, 2014 - 18:44

Hello David,

I can see the "completed tasks" in the history.

However, my completed counter is still not working. The completed counter is now stuck on 4042. When I complete a task, the completed counter goes to 4043. When I complete additional tasks, the completed counter stays on 4043. When I refresh the page (Ctrl + R), the completed counter goes back 4042.

Please advise.

Thanks,
Harpreet

David Trey staff
Replied on Jan 05, 2014 - 15:28

Harpreet,

Thank you for this information, we're looking into it now.


Best regards,
David

HC
Harpreet Chatha premium
Replied on Jan 06, 2014 - 01:51

Hello David,

I'm not sure if this will help.. but it seems like a local caching issue.

I logged out my account and logged back in and the count jumped to 4086 which seems correct. As before, the counter worked when I completed additional tasks. However, as soon as i refresh the page, the counter goes back to 4086.

So, it seems to me that the count reverts to the first count cached locally.

Hope this helps.

Thanks,
Harpreet

David Trey staff
Replied on Jan 06, 2014 - 07:01

Herpreet,

Thank you for this information, we'll look into it very soon.


Best regards,
David

HC
Harpreet Chatha premium
Replied on Jan 08, 2014 - 10:52

Any updates on this David?

David Trey staff
Replied on Jan 08, 2014 - 14:17

Harpreet,

Not yet, but I'll ask the developers about the status now.


Best regards,
David

HC
Harpreet Chatha premium
Replied on Jan 13, 2014 - 07:25

Any updates on this please?

David Trey staff
Replied on Jan 13, 2014 - 07:41

Harpreet,

We'll launch a huge update next week which will address many issues. Sorry for the delay.


Best regards,
David

HC
Harpreet Chatha premium
Replied on Jan 13, 2014 - 21:52

Thank you David.

Borut
Replied on Feb 07, 2014 - 01:39

This is still not solved. My completed tasks counter is at 597 for a while now, although I have completed at least 30 tasks since then.

David Trey staff
Replied on Feb 07, 2014 - 06:52

Hello Borut,

Please try to log out, clear your browser's cache and Todoist's offline data, reload the browser, log back in and let me know if the issue persists. If it does, please tell me what browser are you using.


Best regards,
David