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Is this application even working with outlook yet? I have the app downloaded on my phone and downloaded it onto my desktop computer but do not see anything happening when i open outlook.

DM

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David Trey staff
Replied on Jan 02, 2014 - 18:54 UTC

Hello Donn,

Please clarify - you have downloaded our Outlook plugin from https://todoist.com/outlook installed it, logged into your Todoist account through the Outlook plugin and don't see the tasks you've set up on your account through other devices?

If so - are you logging into the correct account on every platform?


Best regards,
David

DM
Donn Mendoza
Replied on Jan 02, 2014 - 19:00 UTC

Yes the plug-in is downloaded successfully. How do I log in to the plug-in? Is that done through outlook or via the web at your homepage?

Maybe that is what I am doing incorrectly.

DM
Donn Mendoza
Replied on Jan 02, 2014 - 19:04 UTC

Also- do I have to use IE? Or may I use Google Chrome? That said, I still have no idea how to log-in to the plug in. I am not sure what that evens means.

Please advise

David Trey staff
Replied on Jan 02, 2014 - 19:04 UTC

Donn,

When you open Outlook, you will see our plugin's pane on the right side which connects with Todoist - log in there into your account and you will see all your tasks.

If you don't see the pane on the right, please go to Outlook's Options -> Add-ins, click on "Go" next to "COM Add-ins" at the bottom and then check off "OutlookTodoist" on this list.

This is how our plugin should look like within Outlook: http://www.youtube.com/watch?v=oPFxeJoPeEI


Best regards,
David

David Trey staff
Replied on Jan 02, 2014 - 19:04 UTC

Donn,

Reg. IE vs. Chrome - doesn't matter if you're referring to the web-app. Within Outlook itself, our pane will always use IE to connect regardless of what browser you've set as default.


Best regards,
David

DM
Donn Mendoza
Replied on Jan 02, 2014 - 19:11 UTC

I did exactly what you indicated above. The plug in in present and checked off yet I still see no pane or area in which to log-in as you describe. Please advise.

DM
Donn Mendoza
Replied on Jan 02, 2014 - 19:16 UTC

please disregard. It is now working. I restarted the computer and it is there as you described.