No access to Account via Desktop App & Browser anymore
I have troubles with my account already since app. the 20th of Dec.
It started, with not being able to acces my desktop App anymore, it told me to log in again and forwarded me to the Website.
When I tried to log back in with "log in with google"-button (the adress I registered with) there was a new account created. Then I thought It might help if I entered the adress manually, but unfortunately my password didn't work -not excluding the possibility, that I have might remember/noted it down incorrect.
So I requested resetting my password, and around christmas, I tried several times, received the Mail with the link properly, but when trying to change the password it was denied by notification, that the request-mail-permission-thing (i forgot the name, sorry) had already expired.
I saw in the support question area, that there where several post to that password-reset-link-expiring-subject already, so I figured there's a general problem and that you already aware of and working on that matter. And waited patiently.
Today, I tried again, changing the password worked fine, but still, i cannot acces my already existing account via DesktopApp and via Browser.
I am just so glad, that at least the app on my phone still works!!!! I am working with it intensively, for my job as well as private life, and loosing all that data would be really, really … not good.
Please help. As I have the premium edition, I would really like to get my desktop app back working. I am just afraid, that it might somehow synchronize the wrong way around, clearing out the phone to adjust it to the blank corpse called the desktopApp.
Please, please help.