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Incorrect task counts on the web version

TH

Hi,

I initially thought tasks were being deleted on their own accord; however, it seems the task counts are incorrect on a a fair few of the project folders.

For example, I have folders that state one, two or four tasks, etc. in them, and when I take a look there are none in them. iOS version confirms there are none.

This also effects aggregated numbers for totalled sub folders. For example, I have a project folder no tasks in the main project folders and four sub-project folders - each with 3, 4, 4 and 1 tasks. The task count on the main project folder is 14 when expanded, even though there are none in there, and then aggregates to 26 when collapsed. Even though there are only 12 tasks in all folders. It appears to be counting the missing or erroneous 14 tasks in the total number.

Thanks,
Tim

All responses

TH
Tim Hoyland premium
Replied on Dec 21, 2013 - 13:52

Ps. I can't replicate this in any way

David Trey staff
Replied on Dec 22, 2013 - 07:18

Hello Tim,

This seems to be a rare glitch which can be "fixed" by adding a task into the affected project(s), delete it and reload the page. However, unfortunately, we can't find a way to reproduce this issue or rather - to trigger it and therefore we're unsure what's the source of this issue.

If you'd ever manage to recreate/trigger it in any way, please let us know.


Best regards,
David