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Task with due time always creates reminder on saving via web interface

KP

Hello!
I am using Todoist for a short time (and with big pleasure!) so please don't beat me if I am wrong.

When Todoist using via web-like frontend (tested with Chrome App, Chrome Ext and with plain web in Firefox) there is following problem.

If edited task have due time (e.g. Dec 24 @ 9:00) then after pressing "Save" it ALWAYS gets default reminder for that time. Sometimes (not everytime) If I open for edit and save such task many times it gets multiple (up to 4?) similar reminders.

This effect is not only visual. These reminders pass through sync like they should to.

Thanks!

All responses

David Trey staff
Replied on Dec 22, 2013 - 12:46 UTC

Hello Kirill,

This is the correct default behavior. If you have a reminder method selected in the Settings -> Reminders, then every task that has a due time will get a "30 minutes before" reminder added to it automatically.

To switch it off, go to Settings -> Reminders (on the web) and set "no default reminder".


Best regards,
David

KP
Kirill Pankin premium
Replied on Dec 22, 2013 - 13:16 UTC

Thank you for reply, David.

Such behavior is completely understandable when _creating_ task with a due time or when cahging/adding a due time to the task.
But currently it is just impossible to have task with a due time and without any reminder when using web-interface. When using Android app the behaviour is different: reminder is added automatically only after creating such task but not after editing.

Best regards,
Kirill

David Trey staff
Replied on Dec 22, 2013 - 14:25 UTC

Kirill,

So, to clarify - you have a task with a date "today at 7pm" (for example) and you click on it to edit it and when you save it, it adds another "30 minutes before" reminder on top of the one added as you've created it?

If so - I can't reproduce this issue. In my case (in Chrome), it just keeps this one "30 minutes before" reminder and doesn't multiply it upon each edit and save.

If this one reminder is already what you don't want to have, then as I've mentioned earlier, you can switch it off by going to the Settings -> Reminders and setting the default reminder type to "no default reminder". With this setting, adding, editing or changing the task or its date or time will never automatically create a reminder.


Best regards,
David

KP
Kirill Pankin premium
Replied on Dec 22, 2013 - 15:06 UTC

Regarding multiple reminders. I guess it is rather some kind of caching/showing glitch. It is appeating sometime after editing and syncing but not stable. And it is not a problem itself.

Regarding autosetting the reminder, as I stated above, It is looking normally when reminder is created together with new task. But in web-inteface (not in Android app) the reminder will be recreated even if I manually deleted it. So, if I am using automatic default reminder setting (which is normal for me) then I just can't avoid reminder for separate task with due date because the reminder will be recreated if deleted.
In Android app there is no such problem and reminder appears only after creating a task with due time or adding due time to existing task.

BTW, in many many other aspects you service is just great! ))
Thanks!

Best regards,
Kirill

KP
Kirill Pankin premium
Replied on Dec 23, 2013 - 10:17 UTC

Oops... Correction:
"... I just can't avoid reminder for separate task with due TIME ..."

David Trey staff
Replied on Dec 23, 2013 - 12:51 UTC

Kirill,

Thank you for clarifying, now I can reproduce it after deleting the reminder, not just saving the edited task.

I have passed it to the developers and we'll look into it.


Best regards,
David

David Trey staff
Replied on Dec 23, 2013 - 12:53 UTC

Kirill,

One more thing - for now, as a workaround, instead of removing the reminder while editing a task, please right-click on the task, go to "Reminders" from the context menu and delete the reminder from there.


Best regards,
David

David Trey staff
Replied on Feb 06, 2014 - 14:39 UTC

Hello,

This issue is now fixed. Please log out and back in to see the changes.


Best regards,
David