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Premium Refund

Hi,

Would it be possible to activate the 30 day refund policy on my premium account please? It's just not quite fitting into my workflow as i'd hoped.

Thanks,
jared

All responses

David Trey staff
Replied on Dec 20, 2013 - 13:04

Hello Jared,

To receive a refund, please send us the order reference ID of your payment.

If there was anything in particular that you didn't like about Todoist Premium, we would appreciate if you would (optionally) let us know - it would help us improve the service in the future.


Best regards,
David

Jared Holdcroft
Replied on Dec 20, 2013 - 16:19

Hi,

Thanks, it was PayPal and here is the data, transaction ref:

16 Dec 2013 19:31:30 GMT
Transaction ID: 1SN741056M097300H

Cheers,
Jared

David Trey staff
Replied on Dec 20, 2013 - 17:02

Jared,

Your payment has now been refunded.

As it was a PayPal payment, please make sure to cancel the recurring payment subscription set up directly on your PayPal account.


Best regards,
David