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December recurring dates skipping to January

Hi,

I noticed this month I'm not getting my usual recurring monthly tasks.. I went to the tasks directly and see that most of them have just skipped December and are going to January instead. Please advise. Thanks.

All responses

David Trey staff
Replied on Dec 13, 2013 - 23:05

Hello Lisette,

Please let us know what due dates exactly did you use with these tasks and how can you reproduce this issue. Do you add the task and it instantly gets scheduled to January or if you complete a task with a certain date, it won't behave correctly?


Best regards,
David

Lisette premium
Replied on Dec 14, 2013 - 00:49

Hi David,

These are tasks I've had scheduled to recur monthly for at least a year. For example, "every 15". So it's something that I checked off in November and for some reason the next dates show January and skipped over December. For example there is one that should be on December 15th, but it says January 15th and just skipped December. Perhaps I didn't get to the November task until late November or early December but it's still before the next December 15th date. I noticed this with several of my tasks. Once I deleted the date and updated them with the recurring day again, the December is showing again correctly. But I'm not sure why this happened. I'd say about 10 or so of my monthly recurring tasks were effected.

Thanks,

Lisette

Brendon Wadey staff
Replied on Dec 14, 2013 - 01:01

Lisette,

Unfortunately this is the correct behavior. Recurring tasks always go to the next occurrence, so if that item is late, it goes to the next occurrence which would be January.

Yes this is a slight issue for people who do not finish items exactly on time, but it also is a benefit to others. If you happen to miss a recurring task 4 or 5 times, when you check it off, you don't have to go through each one, only once.

We will try to figure out a better solution if possible in the future.

Thanks,
Brendon.

RM
Randolph Miller premium
Replied on Dec 14, 2013 - 09:11

David / Brendon,

The issue that Lisette reports here sounds very familiar; I reported the same issue two weeks after the change to Standard Time in the US in early November. The Recurring Tasks that I completed after the time change had the Tasks next occurrence changed to January x 2014, not December x 2013.

At that time you hoped for a fix to be released, and I hope that one has been found, but as David has stated in a different thread, the fix does not work 'retroactively', so the Tasks effected will need to manually changed.

I nearly missed several bill payments because of this issue; I truly hope that this issue is NOT seen during the next change from Standard (Winter) Time to Daylight Saving (Summer) Time.


Best regards,
Randy Miller

Lisette premium
Replied on Dec 14, 2013 - 17:02

Hi,

Thanks for chiming in. I have often finished tasks a bit late, perhaps within a week or two of the due date, but I don't recall having this issue before. About 10 tasks just skipping December completely is definitely new from my experience. That's why I think it's something else - perhaps the time change as Randy described and not the correct behavior Brendon is describing. I too almost missed a few bill payments this month.

Thanks,

Lisette

David Trey staff
Replied on Dec 15, 2013 - 20:05

Hello,

@Randy,

We've implemented fixes into the time zone handling system so this issue will not occur after the next time change (to DST).

@Lisette,

This could indeed be the issue. The only way to confirm it is to set a task with the exact same due date, make it start in the past, check it off and see if the issue persists, If it does - it's something else. If not - these are the tasks affected by the time zone issue.

To set a task in the past, use a date such as "every 15 starting 18.11.2013". You must include the full date incl. year in the "starting" date to set it to the past otherwise Todoist will assume it should be scheduled for the next available instance.


Best regards,
David

Lisette premium
Replied on Feb 03, 2014 - 16:04

Hi,

So this was an issue I had a couple of months ago, but I am having it again. So I have a task that is to be completed every month on the 29th. So the last date was January 29th. I just checked it off today, February 3rd, and instead of saying the next date due is February 29th, which is correct.. it jumped to March 29th. I just checked and many of my tasks have done the same. For example some of my bills that are every 5th of the month, say March 5th instead of February 5th, even though February 5th didn't happen yet. This is causing me a lot of problems. Please advise.

Thank you.

David Trey staff
Replied on Feb 03, 2014 - 17:34

Hello Lisette,

There is no 29th of February this year, but we'll look into this and will force it to move to the 28th of February in such cases.

As for the remaining issues, unfortunately I can't reproduce them. All other days such as the 5th don't seem to be affected by it. Please tell me, can you add a new task now with the date "every 5 starting 5 Jan", check it off and see if it moves directly to March 5th?


Best regards,
David

Lisette premium
Replied on Feb 03, 2014 - 17:48

Hi,

Okay, I just replicated the issue. So I created a new task that was due on Jan 5, 2014. I used the postpone feature with the moon icon, that says "in 1 month". When I click that, the date jumps to March instead of February.

Just an added note, that all my recurring tasks that had a february date due next, all say March, so I had to redo all the dates today.

Thanks.

David Trey staff
Replied on Feb 03, 2014 - 22:32

Hello Lisette,

Thank you for this information, however that the correct behavior. The "In 1 month" option does not postpone the task "by 1 month", it only reschedules it to a date "in 1 month from now".

Today is February 3rd, I've used this option and the task got correctly moved to a due date in 1 month (from today) which is March 3rd.


Best regards,
David

Lisette premium
Replied on Feb 05, 2014 - 04:54

Hi David,

Thanks for explaining that feature. So I haven't been able to recreate this issue on new tasks I create but it just happened again on an existing task.

I have a bill due every 2nd of the month. It was due on Feb 2nd. I just paid it and checked off the task. The date jumped to April 2nd now instead of March 2nd. This is a real problem.. can you please look into it and see why this keeps happening?

I don't know if it makes a difference but I use your desktop site apps, as well as ipad and android. This just happened through the desktop app.

Thank you,

Lisette

David Trey staff
Replied on Feb 05, 2014 - 13:32

Lisette,

Unfortunately, we suspect it's caused by the remains of an older issue we've experienced last year during the winter time change. Tasks added at this time were affected by it and unfortunately, regardless of our fix, they had to be reentered to work correctly.

I'm sorry for the inconvenience, but this may unfortunately be the only solution - to re-add the affected tasks. This shouldn't be an issue with all your tasks unless you've added all of them exactly at this time (around the winter time change).


Best regards,
David