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Is there a phone # were I ca talk to a live person

TC

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David Trey staff
Replied on Dec 06, 2013 - 16:42

Hello Ted,

Unfortunately, we don't offer phone support right now, but you're welcome to contact us here, we reply as soon as we can and you will always receive an individual reply from our team, we don't provide automated support.


Best regards,
David

Bertram Dobbins premium
Replied on Dec 07, 2013 - 02:38

How long will it be before you do offer phone contact?

Brendon Wadey staff
Replied on Dec 07, 2013 - 02:53

Hi Bertram,

It's actually not exactly in the plans to offer phone support, unless of course it becomes a very requested feature. In that case we will of course consider doing so.

Also note, for most people since we have customers around the world, an online forum and email is a much better support system.

Regards,
Brendon.

Bertram Dobbins premium
Replied on Sep 07, 2014 - 01:02

This is for your convenience. For the customer this is a inconvenience at the least. X-(

Bertram Dobbins premium
Replied on Sep 07, 2014 - 01:02

This is for your convenience. For the customer this is a inconvenience at the least. X-(