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Problems with latest update

I enjoy using Todoist a lot, but recently I have had some quirky issues with the latest release.

For some reason, the application opens up in the hidden tray and it does not seem to sync with the online version or my phone app unless I manually sync each time. Previously, none of this was problematic.

I am still able to use the tool, it just isn't as convenient as it was prior to this latest release. If you could address these issues with a fix or an update, it would be greatly appreciated.

Sincerely,

Todd E. Narrol

All responses

David Trey staff
Replied on Dec 05, 2013 - 22:06

Hello Todd,

Please tell me - did you downgrade your account from Premium to free? Only with Todoist Premium you get full automated sync across platforms especially on mobile.

Reg. opening in the system tray - you can configure this by right-clicking on the tray icon and going to "Configuration" where you can set it up to quit completely upon closing.


Best regards,
David

Todd
Replied on Dec 05, 2013 - 22:51

Hi David,

No I never did upgrade but the syncing was working fine prior to the latest update... even with my phone. It no longer does so unless I manually sync. Perhaps this was intended behavior but it wasn't working right before??

Reg. opening in the system tray. I have changed that configuration several times and it still opens in the hidden tray and requires me to accept changes to my computer to open. The filter tasks area has tod, od in it when it opens. Very strange.

It still works, but it is a bit frustrating to have to accept 'changes to my computer' every time I want to open the application.

How much does the upgrade cost? One time fee?

Thank you for your help.

Todd E. Narrol

David Trey staff
Replied on Dec 05, 2013 - 23:42

Todd,

Please try to completely uninstall our app through "Programs & Features" and download and install this version: https://d2dq6e731uoz0t.cloudfront.net/31f28dbe63aec3ae9a7699a7efb32ec0/as/Todoist_for_Windows.exe

Unless you have extremely high security settings, Windows should not ask you if you agree to make changes to your computer when using our app.


Best regards,
David