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Daily Digest Overdue Task

Hello,

I have a task showing as overdue in my daily digest; however, I am unable to locate it anywhere else. Please advise.

All responses

David Trey staff
Replied on Dec 03, 2013 - 14:31

Hello Andre,

This issue has just been fixed today and from now on, you should no longer see this task. If you will in the next 2 Daily Digests, please let us know.


Best regards,
David

AM
Alex Mikheev premium
Replied on Sep 16, 2014 - 01:09

I still receive letters containing overdue tasks, that do not exist any more (in fact, I've created them just to try on the programm)

Clyde Romo staff
Replied on Sep 16, 2014 - 04:09

Hi Alex,

Can you try clearing the cache of the browser where you're using Todoist? Also, if you're using our mobile apps, please try re-installing them to see if that helps.


Regards,
Clyde

AM
Alex Mikheev premium
Replied on Sep 19, 2014 - 05:29

No, Clyde, it didn't help
The letter with deleted overdue tasks came again today :-(

Clyde Romo staff
Replied on Sep 19, 2014 - 08:14

Hi Alex,

Thanks for trying it out. I'll pass this to our developer to check what's going on. We'll update you once we hear back from them.

Sorry for the inconvenience.


Regards,
Clyde

David Trey staff
Replied on Sep 19, 2014 - 15:48

Hello Alex,

According to our developers, there are 7 existing overdue tasks on your account dated 14, 15 and 16 Sep spread across 4 different project IDs.

That said, please try to log out and back in or access Todoist through a browser you've never accessed it before and search for:

:all: & overdue

to see them.


Regards,
David