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Duplicate reminders after renewing

JG

My premium subscription expired this past weekend. After purchasing a new subscription, all tasks that I have that are repeating now have two push reminders on them instead of one.

I resolved this (I think) by going through all of those tasks and removing the newly created duplicate reminder.

I wanted to get this issue on your radar in case others are affected by it.

All responses

Brendon Wadey staff
Replied on Nov 28, 2013 - 00:07 UTC

Hi There,

Thank you for the report. I believe there may have been one other situation related to this, but now we can indeed take a look into this issue.

Please let me know how long you were expired for, and where you made the new upgrade from.

Thanks,
Brendon.

JG
J Griffin Walker premium
Replied on Nov 28, 2013 - 00:43 UTC

Expired less than 12 hours, upgrade from todoist.com (chrome/mac).

L
Laura
Replied on Nov 28, 2013 - 08:41 UTC

I always have them... :( OK, I'm not premium, but still... After working offline and turning it on - more or less happens quite usually. Let's say today - I know I had smth like 38 things to do. But what I see? 73!

David Trey staff
Replied on Nov 28, 2013 - 15:01 UTC

Hello Laura,

Please clarify - do you see reminders being sent out to you even on a free account? If not - where exactly do you see this number and does clearing the browser's or app's cache solve it?


Best regards,
David