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Firefox Offline Message

AM

Whenever I log onto Todoist using Firefox, this message flashes on the screen: "You appear to be offline and this action requires that you are online." The error dialog vanishes after a moment, but is there any way to have this stop appearing every time I open Todoist and am clearly still online?

All responses

David Trey staff
Replied on Nov 26, 2013 - 15:25

Hello Andrew,

Please tell me - are you experiencing this issue right now or did you experience it yesterday? We've had problems with our server and syncing yesterday, but now it's all fixed and this shouldn't be a problem anymore.

If you still experience it, please try to clear your browser's cache and Todoist's offline data (in the same window where you find the cache) and see if it helps after reloading the browser.


Best regards,
David

AM
Andrew McCormick premium
Replied on Nov 26, 2013 - 16:07

Clearing the cache and Todoist's offline data worked to prevent that message from appearing. Thanks for your help!