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why is Todoist crippling Outlook

FK

Todoist is killing my outlook email constantly bringing up this error. It happened occasionally before but happens constantly now.


Detailed technical information follows:
---
(Inner Exception)
Date and Time: 26/11/2013 3:30:56 PM
Machine Name: C-xxxxxx
IP Address: xxxxxxx
Current User: STAFF\1xxxx

Application Domain: C:\Program Files (x86)\OutlookTodoistADX\
Assembly Codebase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Windows.Forms/v4.0_4.0.0.0__b77a5c561934e089/System.Windows.Forms.dll
Assembly Full Name: System.Windows.Forms, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089
Assembly Version: 4.0.0.0

Exception Source: System.Windows.Forms
Exception Type: System.ObjectDisposedException
Exception Message: Cannot access a disposed object.
Object name: 'IeBrowser'.
Exception Target Site: get_AxIWebBrowser2

---- Stack Trace ----
System.Windows.Forms.WebBrowser.get_AxIWebBrowser2()
System.Windows.Forms.dll: N 0065 (0x41) IL
System.Windows.Forms.WebBrowser.get_Document()
System.Windows.Forms.dll: N 0000 (0x0) IL
Todoist.WinForms.Controls.IeBrowser.get_IsLive()
System.Windows.Forms.dll: N 0000 (0x0) IL
WindowsTodoist.Services.BrowserServiceBase.ShowItem(myJson As OutlookJson)
System.Windows.Forms.dll: N 0000 (0x0) IL
System.Action`1.Invoke(obj As T)
System.Windows.Forms.dll: N 00000 (0x0) JIT
OutlookTodoistADX.AddinModule.adxOutlookEvents_ExplorerSelectionChange(sender As Object, explorer As Object)
System.Windows.Forms.dll: N 0026 (0x1A) IL
AddinExpress.MSO.ADXOutlookAppEvents.DoExplorerSelectionChange(explorer As Object)
System.Windows.Forms.dll: N 0017 (0x11) IL



(Outer Exception)
Date and Time: 26/11/2013 3:30:56 PM
Machine Name: C-Dxxxx
IP Address: xxxxxx
Current User: STAFF\xxxx

Application Domain: C:\Program Files (x86)\OutlookTodoistADX\
Assembly Codebase: file:///C:/Program Files (x86)/OutlookTodoistADX/AddinExpress.MSO.2005.DLL
Assembly Full Name: AddinExpress.MSO.2005, Version=7.3.4061.2005, Culture=neutral, PublicKeyToken=4416dd98f0861965
Assembly Version: 7.3.4061.2005

Exception Source:
Exception Type: AddinExpress.MSO.ADXExternalException
Exception Message: An error has occurred in the code of the add-in.
Exception Target Site: Object reference not set to an instance of an object.

---- Stack Trace ----

All responses

David Trey staff
Replied on Nov 26, 2013 - 12:43 UTC

Hello Ferdinand,

Please try to uninstall it through Programs & Features and then download and install the latest version from https://todoist.com/outlook and see if the issue persists.

Also, are you behind a corporate firewall or using a proxy server to connect?


Best regards,
David