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Mac Menu Bar icon locks up - no dropdown menu, won't quit

JF

ToDoist on my Mac shows up in the menu bar, but after the first or second time I click on it, it no longer shows the dropdown menu, but turns blue and locks up. The only way to close it is to go into the Activity Monitor and turn it off. It stops the computer from sleeping or shutting down because it just hangs.

Help!!

All responses

GP
Greg Pill premium
Replied on Nov 25, 2013 - 05:34 UTC

Buggy program!!

David Trey staff
Replied on Nov 25, 2013 - 13:01 UTC

Hello,

We're sorry to hear that you've experienced such issue. Could you please send screenshots showing it to david@doist.io and brendon@doist.io ?


Best regards,
David

JF
Jacobs-Davis Family
Replied on Dec 10, 2013 - 21:00 UTC

I'm sending the screen shots, but right now it just sits there, black in the menu bar, and does nothing.

Brendon Wadey staff
Replied on Dec 11, 2013 - 00:13 UTC

Hi,

Thanks for the email. Can you tell me which version of OSX you are running. Also, please try clearing the cache for Safari (our app uses this to work) and let me know if it continues.

Thanks,
Brendon.

Rob Jacobs premium
Replied on Jan 24, 2014 - 17:14 UTC

Fixed now with the new version of Todoist.